I help organisations deliver customer value, user adoption and employee satisfaction in digital transformations. Combining agile and change management principles, I can drive multiple transformation tracks in parallel — aligning people, processes, and technology. My data-driven approach uses metrics to measure adoption and feedback loops to continuously reduce resistance and improve satisfaction. I’ve supported diverse clients in different sectors in their digital transformation, quickly absorbing complex contexts and delivering results that matter while embracing ambiguity and uncertainty. Having worked across multiple transformation tracks in complex, distributed contexts, I thrive in environments where agility, structure, and empathy must coexist. My experience spans digital workplace enablement (collaboration tools, field and back-office applications), cross-team alignment, and continuous improvement programs that improve how people work, connect, and deliver value together.
One of three Scrum Masters in the startup of a pilot with nine tightly coupled product teams delivering different portfolio initiatives — from customer interaction to logistics, asset management, and field operations
Promote transparency, continuous improvement and actionable feedback loops across the teams supported by time-to-market and current value metrics (including user adoption)
Worked closely with newly appointed Product Owners to translate organizational strategy (energy transition) into clear product vision and sprint-ready backlogs, supporting their growth in product thinking and agile leadership
Developed trainings at team and management level to maximize impact on ownership, delivery and user adoption
Guide teams through complex coordination challenges, enhancing flow, predictability, and value delivery across different parallel tracks
Supported rollout and adoption of collaboration and productivity platforms (Mural, Microsoft O365, SAP, Salesforce, ...)
Worked closely with a new group of Product Owners (1 lead PO, 4 others) to develop their product leadership skills, improve direction-setting, and align their product visions with measurable business outcomes
Facilitated quarterly planning evolution from fragmented customer wish lists to cross-team objectives with user adoption metrics to enable continuous improvement of the products & services
Facilitated the central sales offices and branches in their agile learning journey, training leadership and teams on five defined agile principles, with servant leadership as the foundational enabler
Delivered interactive workshops for team leaders to shift to a servant leadership mindset—emphasizing trust, shared ownership, and team empowerment
Improving team communication, building psychological safety, and enhancing group accountability and decision-making
Facilitated immersive agile simulation workshops for full teams, combining experiential learning with theory and structured retrospection to foster iteration, reflection, and team alignment
Partnered team leaders with their teams during the workshops to reinforce mindset shifts, boost transparency, and strengthen team–leadership collaboration
Acted as Scrum Master for a newly formed team within the digital channels tribe, supporting onboarding, agile delivery, and team cohesion in a distributed and multicultural setup
Earned team trust through transparent communication and direct feedback, eventually being asked to take up the chapter lead role for Scrum Masters
Building custom backoffice apps in Angular and React in co-creation with business users and using different metrics to improve on innovation and adoption
Coached teams and individuals on agile principles, team accountability, and result-driven collaboration — both in starting teams as well as in high-pressure delivery environments
Applied systems thinking and team diagnostics to surface root causes of inefficiencies, challenge local optimizations, and improve value delivery across the organisation
Meeting facilitator in different operating models and cultures
Facilitated group workshops and decision-making processes across functions to improve stakeholder alignment and team collaboration towards clear business goals
Experimented with refinement techniques like Liberating Structures, design thinking and requirement discovery to translate fragmented feedback into actionable insights and concrete software improvements
Delivered pragmatic agile coaching focused not on change as a goal, but to improve outcomes, flow, and team effectiveness across diverse organizational contexts
Scaled the product organization from 1 team of 6 to 4 cross-functional and distributed teams (±18 professionals) to accommodate the rapid growth in product needs during the COVID pandemic
Client-based customisable frontend apps on a backend engine of 300+ microservices, offering a wide variety of products for which we created different adoption strategies and campaigns that led to user engagement increases up to 60%
Laid foundational practices for continuous improvement, product-focused delivery, and adaptive team design in a time-sensitive and resource-constrained environment
Develop, plan and implement inclusive and integrated welfare programs, fully tailored to enterprises by co-creation with program managers, stakeholders and senior management on the client’s side
Create organisation-wide communication campaigns to raise awareness on the program and increase employee participation
Sales for a cluster of software development companies within the Cronos Group centered around IoT and localisation technologies (asset tracking & management, geo-ICT, mobile apps, Google Maps technologies, …)
Understanding needs from a diverse range of companies to use technology to support their strategic goals
Raising awareness on the impact of adopting new technologies and the related need for change from people and processes