I help organisations deliver customer value, user adoption and employee satisfaction in digital transformations. Combining agile and change management principles, I can drive multiple transformation tracks in parallel — aligning people, processes, and technology. My data-driven approach uses metrics to measure adoption and feedback loops to continuously reduce resistance and improve satisfaction. I’ve supported diverse clients in different sectors in their digital transformation, quickly absorbing complex contexts and delivering results that matter while embracing ambiguity and uncertainty. Having worked across multiple transformation tracks in complex, distributed contexts, I thrive in environments where agility, structure, and empathy must coexist. My experience spans digital workplace enablement (collaboration tools, field and back-office applications), cross-team alignment, and continuous improvement programs that improve how people work, connect, and deliver value together.
Facilitated the central sales offices and branches in their agile learning journey, training leadership and teams on five defined agile principles, with servant leadership as the foundational enabler
Delivered interactive workshops for team leaders to shift to a servant leadership mindset—emphasizing trust, shared ownership, and team empowerment
Improving team communication, building psychological safety, and enhancing group accountability and decision-making
Facilitated immersive agile simulation workshops for full teams, combining experiential learning with theory and structured retrospection to foster iteration, reflection, and team alignment
Partnered team leaders with their teams during the workshops to reinforce mindset shifts, boost transparency, and strengthen team–leadership collaboration