I help organisations deliver customer value, user adoption and employee satisfaction in digital transformations. Combining agile and change management principles, I can drive multiple transformation tracks in parallel — aligning people, processes, and technology. My data-driven approach uses metrics to measure adoption and feedback loops to continuously reduce resistance and improve satisfaction. I’ve supported diverse clients in different sectors in their digital transformation, quickly absorbing complex contexts and delivering results that matter while embracing ambiguity and uncertainty. Having worked across multiple transformation tracks in complex, distributed contexts, I thrive in environments where agility, structure, and empathy must coexist. My experience spans digital workplace enablement (collaboration tools, field and back-office applications), cross-team alignment, and continuous improvement programs that improve how people work, connect, and deliver value together.
Coached teams and individuals on agile principles, team accountability, and result-driven collaboration — both in starting teams as well as in high-pressure delivery environments
Applied systems thinking and team diagnostics to surface root causes of inefficiencies, challenge local optimizations, and improve value delivery across the organisation
Meeting facilitator in different operating models and cultures
Facilitated group workshops and decision-making processes across functions to improve stakeholder alignment and team collaboration towards clear business goals
Experimented with refinement techniques like Liberating Structures, design thinking and requirement discovery to translate fragmented feedback into actionable insights and concrete software improvements
Delivered pragmatic agile coaching focused not on change as a goal, but to improve outcomes, flow, and team effectiveness across diverse organizational contexts