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Elias Bannoura

Organizational Development Specialist

Professional Status
Employed
Open to opportunities
About Me
•A professional Organizational Development Specialist, (14) years of experience.
•MBA in Human Resources, Academic IELTS Band (8).
•Areas of Expertise: Organizational Development, Performance & Talent Management, Designing & Delivering Learning, Coaching, LMS, HRIS, Employee Relations, HR Governance, and Communications.
•Advanced skills in MS Word, Excel, PowerPoint, Data Collection, Analysis & Visualization tools.
•Trainer, Training Supervisor, Assistant Training Manager, Head of Training and Development, Senior/regional Learning & Organizational Development Specialist.
Resume created on DoYouBuzz
  • Led the L&D Division of (7) stations across (6) countries made of around (450) employees.
Detailed Description
  • Created an onboarding program that spans over (45) days from pre-hiring, including a number of highly organized orientation activities over (5) phases.
  • Developed performance appraisal forms based on predefined criteria, along with a performance appraisal guide showing process procedures, and an online tool to collect and analyze results.
  • Supported a Competency-based HR approach (recruitment, performance appraisal, training) through training of hiring managers and empowering concepts such as diversity and equal employment. Reviewed the internal Competency Framework and competency map.
  • Used L&D metrics to report on monthly achievements through statistics and charts that showed relevant percentages to aid in decision making.
  • Created a Regulatory Compliance capacity building program for top and middle management. Supported cascading the information across departments through observation, surveys, and departmental training.
  • Reviewed and created HR written materials such as procedures, announcements, and other regular communications. Revised the internal Code of Conduct, in addition to (27) related HR policies.
  • Supported employee retention by drafting plans to improve the work environment and work-life balance, developed and nurtured the idea of retaining HIPOs through career planning and growth opportunities.
  • Introduced gamification to face to face, online, and blended training programs.
  • Supported the HODs in developing their individual staff annual performance SMART goals using the MBO approach.
  • Conducted a number of learning activities to motivate the staff and enhance their morale and performance in the midst of uncertainty.
Detailed Description
  • Created the HR Training and Development SOPs and Training Manual.
  • Conducted an analysis of the 2018 annual staff survey that had input from nearly (350) staff answering (82) questions, and wrote a comprehensive report of around (41) pages. The report included comparisons and statistics for the current and previous years (2017 and 2016), results and trends analysis, key findings, and recommendations.
  • Successfully coordinated the Leadership and Management training program for (39) senior staff from different departments, which required a massive amount of logistical decisions, correspondence, follow up, and monitoring trainees’ online assignments and progress over five months.
  • Managed the implementation of a Job Shadowing program, which included a huge amount of coordination among NRC departments. (11) staff completed a (4) week regular shadowing at different units since the program's inception.
  • Reengineered the new hires’ onboarding process to be conducted more efficiently. Cut time required by around (30%), reduced the substantial amount of coordination and correspondence, and the number of people involved from (12 to 5).
  • Developed training programs and conducted several workshops to meet NRC’s strategic goals and learning needs.
  • Created a detailed proposal for implementing a Cross Training program within each department, which could ultimately reduce costs, improve morale, increase productivity and workforce flexibility, motivate and retain staff.
Detailed Description
  • Developed project scopes, proposals, MOUs, presentations, activity plans, schedules, budgets. Estimated time and cost for each phase, and prepared required documentation.
  • Created workplace policies and procedures, screened applications, and interviewed candidates.
  • Represented MIE & ELO in several countries and major regional events including conference presentations.
  • Managing Director of the annual regional competition 'English Language Olympia' ELO, a project that started in 2015 and required a massive amount of planning, logistical decisions, correspondence, meetings, budgeting, and creating content in English and Arabic. ELO took place (4) times in Jordan. The last event was held in May 2019 and hosted (16) teams from several Arab countries, in addition to (31) teams from Jordan.
Detailed Description
  • Built a comprehensive training System including procedures, testing, topics, trends, goals, budgets, and contacts database.
  • Developed internal HR regulations including policies and procedures, screened applications and interviewed candidates.
  • Directly supervised (6) staff, (1) training officer, (1) events planner, (2) sales and marketing officers, and (2) admin assistants. Indirectly supervised the performance of a number of external presenters.
  • Prepared training proposals, agreements, presentations to meet with target decision-makers.
  • Facilitated several training workshops.
  • Studied the local market for high demand, developed programs, plans, calendars, statistics, and reports.
  • Sought for potential marketing targets, defined segments, and carried out marketing campaigns.
  • Played a vital role in coordinating major educational activities at the ALC; regular events, workshops, and annual TESOL conferences.
Detailed Description
  • Developed training solutions to meet clients’ needs from the public and private sectors.
  • Taught ESP & EFL courses, facilitated Soft Skills and business administration training programs.
  • Presented at a number of regional conferences for sharing best practices.
  • Conducted a Strategic Audit using a SWOT analysis of the ALC (Training Center) in 2014 – 2015, submitted a report showing trends, and giving recommendations.
  • Led a Green Committee for (2) years to save on energy consumption and recycle resources such as paper and plastic. Conducted major activities including awareness training sessions and several measures to create a more environmentally friendly workplace.
  • Was a member of TESOL Arabia, nominated to attend the annual conference in Dubai 2015 tesolarabia.org
Detailed Description
  • Taught business administration training courses at an undergraduate level in Human Resources, Finance, Marketing, Banking, and Accounting.
  • Taught English for Specific Purposes ESP: Business Socializing, Meetings, Presentations, Emails, and Telephoning.
  • Taught an Office Management curriculum at a beginner, intermediate, and advanced levels.
  • Supervised and coordinated the training activities of around (240) employees in (10) departments.
Detailed Description
  • Identified training needs, designed & developed training programs based on needs analysis.
  • Developed training statistics, plans, calendars, budgets, and evaluations.
  • Supported the HODs and HR team in performance management.
  • Reported estimated costs of planned programs and kept within allocated budgets.