•A professional Organizational Development Specialist, (14) years of experience. •MBA in Human Resources, Academic IELTS Band (8). •Areas of Expertise: Organizational Development, Performance & Talent Management, Designing & Delivering Learning, Coaching, LMS, HRIS, Employee Relations, HR Governance, and Communications. •Advanced skills in MS Word, Excel, PowerPoint, Data Collection, Analysis & Visualization tools. •Trainer, Training Supervisor, Assistant Training Manager, Head of Training and Development, Senior/regional Learning & Organizational Development Specialist.
Created the HR Training and Development SOPs and Training Manual.
Conducted an analysis of the 2018 annual staff survey that had input from nearly (350) staff answering (82) questions, and wrote a comprehensive report of around (41) pages. The report included comparisons and statistics for the current and previous years (2017 and 2016), results and trends analysis, key findings, and recommendations.
Successfully coordinated the Leadership and Management training program for (39) senior staff from different departments, which required a massive amount of logistical decisions, correspondence, follow up, and monitoring trainees’ online assignments and progress over five months.
Managed the implementation of a Job Shadowing program, which included a huge amount of coordination among NRC departments. (11) staff completed a (4) week regular shadowing at different units since the program's inception.
Reengineered the new hires’ onboarding process to be conducted more efficiently. Cut time required by around (30%), reduced the substantial amount of coordination and correspondence, and the number of people involved from (12 to 5).
Developed training programs and conducted several workshops to meet NRC’s strategic goals and learning needs.
Created a detailed proposal for implementing a Cross Training program within each department, which could ultimately reduce costs, improve morale, increase productivity and workforce flexibility, motivate and retain staff.