27 years of experience across retail, luxury and services. I build reliable IT systems, cut costs and lead teams in demanding multi-site environments. Fully bilingual French–English, immediately available.
Leadership & management • Defined and managed IT budget (~€2M), prioritised investments and monitored vendor SLAs • Managed a team of 4: coaching, skills development and performance reviews • Coordinated IT standards and group projects with German headquarters
Infrastructure & Digital Workplace • Full LAN/WiFi overhaul at HQ and warehouse: migrated from legacy Cisco to Meraki with redundant cabling • Administered Microsoft 365: Teams, SharePoint Online, Entra ID, access management and collaboration spaces • Used ServiceNow for ticket management and continuous service improvement
Key achievements ★ Print fleet optimisation: reduced number of printers and associated costs by 50% ★ Mobile contract renegotiation: €25,000 annual savings ★ Decommissioned Alcatel PBX (200 handsets) and migrated to Teams Phone / SIP: ~60% reduction in telecom costs, saving approximately €25,000 per year ★ Delivered Darty crossdocking project — stalled for 5 years before handover, completed in under 6 months ★ Opened 2 new stores with full IT infrastructure deployment ★ Migrated from DocuSign to Adobe Sign: simplified application stack and reduced licensing costs
