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Marc Hoffmann

First Line Service Desk L1 / L2
French

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Marc Hoffmann
38 years old
Driving License
Moutfort (5330) Luxembourg
Contact me
Professional Status
Employed
Unavailable
About Me
I am a calm, patient and humorous person, I like the contact with people and I know to work independently as well as in a team.
Experiences

First Line Servicedesk

Telkea
Since October 2021
Full-time
Hamm
Luxembourg
  • Ticket Creation & Calldesk
  • First and second line ticket resolution
  • Customer On Site intervention
  • Management of SSL Certificates
  • Management of Domain Registry & Domain Name Services