Marc Hoffmann
First Line Service Desk L1 / L2
38 years old
Driving License
Moutfort (5330) Luxembourg
Professional Status
Employed
Unavailable
About Me
I am a calm, patient and humorous person, I like the contact with people and I know to work independently as well as in a team.
The Foundation level is the entry level certification which offers you a general awareness of the key elements, concepts and terminology used in the ITIL service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.
CompTIA A+ 220-901
CompTIA A+ 220-902
CompTIA Network+ N10-006
CompTIA Security+ SY0-401
CompTIA A+ 220-902
CompTIA Network+ N10-006
CompTIA Security+ SY0-401
Training for secretary at a law firm
CESS (Certificat d'Etudes Secondaires Supérieures)
Athenée Royal Bouillon-Paliseul
September 2002
to July 2006
Technicien de bureau
Equivalency "Diplôme de fin d'études secondaires techniques luxembourgeois" delivered by the Ministère de l'Éducation nationale et de la Formation professionnelle
Equivalency "Diplôme de fin d'études secondaires techniques luxembourgeois" delivered by the Ministère de l'Éducation nationale et de la Formation professionnelle