Grégory RADON
Technical Support and Field Service Engineer on special purpose machines
Inkjet Press
Technical support
Engineering
Maintenance
Field service
48 years old
Driving License
Marseille (13008) France
Professional Status
Employed
Open to opportunities
About Me
With more than 15 years of experience in the digital printing industry (High volume inkjet press), I work for the Xerox engineering support service based in the south of France.
I am the main technical interfaces for the Xerox technical teams.
My work consists in assisting the field service teams in order to minimise the system break down and optimize the quality of our products.
I am the main technical interfaces for the Xerox technical teams.
My work consists in assisting the field service teams in order to minimise the system break down and optimize the quality of our products.
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Technical knowledge
- IT
- Fluidic
- Mechanical
- Electrical
- Network
Expert - IT
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Technical support & Hotline level 4
- Provide advice and technical support to Level 3 team
Expert - Provide advice and technical support to Level 3 team
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IPDS Controller & Spooler (Digital data flow)
- Excellent knowledge on TagG AlphaStream systems (IPDS Controller & Spooler).
Expert - Excellent knowledge on TagG AlphaStream systems (IPDS Controller & Spooler).
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New product and Beta test follow-up
Expert
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Remote tools softwares
- Teamviewer
- Logmein
- Webex
Expert - Teamviewer
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APAVE Electrical Certification
- BR license
- B2V license
- BC license
Expert - BR license
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Workflow softwares
- Adobe Pro PDF certification
- IBM AFP files certification
- Enfocus PitStop
Advanced - Adobe Pro PDF certification
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Trace analysis
Advanced
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Color management
- Xrite tools
Good - Xrite tools
- Team spirit
- Flexible
- Ability to work under pressure
- Communication oriented "customer service"
- Professional rigour
