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Audrey Sylvestre-bru

Audrey Sylvestre-bru

Key Account Manager B2B - Hospitality & Travel industry

38 years old
Driving License
Le Pradet (83220) France
Freelancer Available
With over seven years of experience in Travel tech and hotels online distribution, I specialize in optimizing online distribution strategies and channel management for hotels. I focus on empowering Hotels with effective solutions and guiding them in the setup of distribution channels, including GDS, CRSs, OTAs, and Synxis booking engine.

Fluent in French, English, and Spanish and with a digital marketing background, I bring a global perspective to Hotel success and communication in the travel industry. By leveraging strong problem-solving skills, I am committed to helping hotels enhance their online presence and maximize sales and revenue through strategic distribution planning.
Resume created on DoYouBuzz

Customer service representative for Apple.com/fr

Sellbytel (after sales Apple, French Market)
February 2017 to March 2018
  • Taking customers incoming calls about post sales request (delivery; warranties, refunds...)
  • Providing first call resolution, delivering high caliber customer service to Apple's customers
  • logging and following up on orders or requests
  • Training and coaching new members of the team