Key Account & Customer Success Manager with 6+ years of full remote experience managing B2B customers, top and strategic accounts in international environment.
Experienced in onboarding customers, post-sales technical support, forecasting, and operational follow-up, customer retention and engagement.
Fluent in French, English and Spanish. Proactive, reliable, and with excellent verbal and written communication skills.
Development of the general communication of the organisation (brochures, signs, website, Facebook page, page on Workaway.info... to look for skilled volunteers and sponsors)
Management of an e-fundraising campaign to build up our projects in 2013 (a new school and a "homestay" for a cultural and ecofriendly experience in a Cambodian village.