I am a self-driven, highly analytical individual who functions well in both a team oriented as well as an individual milieu. I have an innate ability to analyse my environment, and in doing so classify and overcome complex obstacles in said environments.
I have had the luxury of being surrounded by some brilliant minds during my professional career, both from a senior and junior perspective, and have taken the opportunity to attain any knowledge they were willing to share.
I am a firm believer in knowledge sharing for strategic effectiveness and believe that your human resources are by far your most valuable assets.
Over the past 6 years, I have established operational and support teams, as well as define and implement the guiding Service and Operational Level agreements associated with them. I am proficient at solving complex operational challenges through effective process design and optimisation and believe that the operational process is a living entity that needs to adapt its framework to suit the strategic business needs of the organisation.
Managing the transition phase from QA to Production via UAT
Implementation and operational support of the Transaction Junction Production space
Training of new employees
Managing relationships with third party service providers
Company Description
Transaction Junction is an innovative and dynamic company, focusing on the provision of end-to-end transaction management solutions to the South African and global market sectors. With their sophisticated suite of products and professional consulting services, they are positioned to provide their clients with a safe, secure and reliable end-to-end transaction processing solution.
