I am a self-driven, highly analytical individual who functions well in both a team oriented as well as an individual milieu. I have an innate ability to analyse my environment, and in doing so classify and overcome complex obstacles in said environments.
I have had the luxury of being surrounded by some brilliant minds during my professional career, both from a senior and junior perspective, and have taken the opportunity to attain any knowledge they were willing to share.
I am a firm believer in knowledge sharing for strategic effectiveness and believe that your human resources are by far your most valuable assets.
Over the past 6 years, I have established operational and support teams, as well as define and implement the guiding Service and Operational Level agreements associated with them. I am proficient at solving complex operational challenges through effective process design and optimisation and believe that the operational process is a living entity that needs to adapt its framework to suit the strategic business needs of the organisation.
Drafting of Technical and Functional Specifications
Creation of test cases according to customer interface specifications
Detailed Description
A key point in my career was my involvement in the development of a downstream administrative tool that placed little to no load on downstream entities and provided the ability to remotely gather information and troubleshoot issues
Company Description
Transaction Junction is focused on the provision and development of secure transaction management solutions, by implementing the latest technology developed. We offer this managed solutiuon for EFT (credit and bedit cards) and Value Added Services, inlcuding; Prepaid Airtime, Lotto, Prepaid electricity, Bill Payments, UKash, Tutuka and DrawCard vouchers and ticketing. Transaction Junction also offers innovative solutions for post-transction processing, including reconciliation, extracts, reports and settlement and remote monitoring and management of your EFTPOS estate.
