I am a self-driven, highly analytical individual who functions well in both a team oriented as well as an individual milieu. I have an innate ability to analyse my environment, and in doing so classify and overcome complex obstacles in said environments.
I have had the luxury of being surrounded by some brilliant minds during my professional career, both from a senior and junior perspective, and have taken the opportunity to attain any knowledge they were willing to share.
I am a firm believer in knowledge sharing for strategic effectiveness and believe that your human resources are by far your most valuable assets.
Over the past 6 years, I have established operational and support teams, as well as define and implement the guiding Service and Operational Level agreements associated with them. I am proficient at solving complex operational challenges through effective process design and optimisation and believe that the operational process is a living entity that needs to adapt its framework to suit the strategic business needs of the organisation.
Provide consultation in the form of cost/effort estimation and technical design in respect to sales leads
Ensure that applicable solutions and projects are implemented according to project budget & scope, timeline and best practices
Successfully motivate design approach and estimation breakdown to facilitate client approval/buy-in/sign off
Ensure that solutions and projects are specified and documented according to the agreed deliverables and processes.
Report internally/externally on progress, risks, actions, status, etc. and liaise with other client business groups where necessary
Act as a technical consultant on products and customizations
Compile project documentation exercising technical writing best practices at all times
Detailed Description
As a Payment Specialist, I provide consultation in the form of cost/effort estimation and technical design in respect to sales leads. I am responsible for ensuring that applicable solutions and projects are implemented according to project budget & scope, timeline and best practices, as well as compiling project documentation and exercising technical writing best practices at all times.
Involvement in the sales cycle includes successfully motivating the selected design approach and estimation breakdown to facilitate client approval/buy-in/sign off. Once customer sign-off has been obtained, I ensure that solutions and projects are specified and documented according to the agreed deliverables and processes.
General functions include internal and external reporting on progress, risks, actions, status, etc. and liaison with other client business groups where necessary. I also act as a technical consultant on products and customizations within the payments space.
