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Alexandru Prajica Neagu

Manager, Program Management

Program Manager
People Manager
Operations Manager
Home Experiences Education Skills
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Alexandru Prajica Neagu
36 years old
Driving License
Romania
Contact me
Professional Status
Employed
Open to opportunities
About Me
Results-driven Program Manager with proven expertise in delivering tech-enabled solutions at scale. I excel at cross-functional leadership, driving innovation through automation, and building high-performing teams. Focused on operational excellence and strategic execution, I consistently convert ambitious goals into measurable business impact while fostering collaborative partnerships.
Resume created on DoYouBuzz
Experiences
  • Head of Upstream Defect Elimination program for Amazon Vendor Services ACCX WW organization.
    Managing Program Managers across 3 geographies: Romania, India and China.
    Direct Reports: 3 Program Managers
    Indirect Structure: 7 SMEs, 4 Program Managers, 2 Research Analysts (Tech), 1 Business Analyst.
  • Site Lead for Retail Business Services Romania - responsible for managing 400+ employees across 3 locations in Romania (Iasi, Bucharest, Timisoara).
  • Program Management Design & Execution:
    Lead ACCX UDE program targeting $200M+ impact across Amazon's supply chain, customer experience, and product data quality domains.
    Manage complex cross-functional projects involving multiple upstream teams across WW.
    Drive tech-enabled solutions across AMZL, RSR, Fulfillment Centers, Sort Centers, and carrier networks.
    Oversee portfolio of 12 major initiatives addressing last-mile delivery, pricing integrity, product data quality, and operational excellence.
  • Strategic Leadership & Business Alignment:
    Shape and operate teams with patience and empathy, building cohesive, engaged operations teams.
    Partner with upstream teams to eliminate catalog errors and ensure correctness/timeliness of customer orders.
    Align program activities to strategic outcomes and business goals across worldwide marketplaces.
  • Stakeholder Management & Cross-Functional Influence:
    Build strategic partnerships that accelerate program success.
    Facilitate decisions in ambiguous situations and influence without authority across organizational boundaries.
    Engage with senior leadership (senior managers, directors and VPs) to secure prioritization and remove organizational blockers.
  • Team Development & Mentorship:
    Develop team members through effective mentoring and coaching.
    Foster transparent and supportive environment that enables collaboration.
    Shape team roles to drive tech-led program management and UDEs aligned with wider org initiatives.
    Represent Amazon in local academic communities and contribute to site initiatives.
  • Head of Consolidated Item Data Quality Worldwide.
    Org spanning across India, Romania, Turkey, Netherlands, Poland, Italy, Spain, Costa Rica and China.
    Direct Reports: 7 Senior Operations Managers and Operations Managers, 1 Subject Matter Expert, 1 Employer Branding Specialist
    Indirect Structure: 800+ people servicing 16 Amazon Marketplaces
  • Site Lead for Retail Business Services Romania - responsible for managing 1000+ employees across 3 locations in Romania (Iasi, Bucharest, Timisoara).
  • Owner of Business goals for Amazon, handling the quality of products listed on Amazon websites Worldwide.
  • Head of Amazon Vendor Services organization, part of the Retail Business Services
    Launched a new node in Ro in 2021: Bucharest office.
    Direct Reports: 5 Operations Managers, 5 Catalog Managers, 1 Subject Matter Expert,
    Indirect Structure: 350+ people
  • Launching from scratch and leading the Amazon Vendor Services across 3 additional locations: The Hague (Netherlands), Istanbul (Turkey) and Gdansk (Poland), servicing 4 countries: Netherlands, Sweden, Poland and Turkey.
    Direct Reports: 1 Operations Manager
    Indirect Structure: 85+ people
  • Own the Training Structure across WW org regarding New Hire Onboarding (transformation from in-class delivery to digital in 2020 and 2021).
  • Own Recruitment for all levels across 5 locations (Iasi and Bucharest in Romania, Istanbul, The Hague, Gdansk).
  • Site Lead for Retail Business Services Romania - responsible for an organization of 650+
  • Head of Amazon Vendor Services organization, part of the Retail Business Services
    Direct Reports: 2 Operations Managers, 5 Catalog Managers, 1 Subject Matter Expert,
    Indirect Structure: 205 people
  • Site Lead for Retail Business Services Romania - responsible for an organization of 500+
  • Launched the first internal Tech Team: Automation, Reporting and Tech Support with the main objective of elimination redundant steps and full task automation.
    Direct Reports: 2 Process Improvement Managers and 7 Automation Experts
  • Joined as Manager of a start up team of 7 member, spanning across 5 projects
  • Developed the team until 24 members across 7 projects, each with a separate set of stakeholders across Europe
  • Launched multiple high profile initiatives with impact in headcount saving within the company.
  • Head of Commercial Assistants Department
  • Main POC for all company clients.
  • In charge of a team of 24 members spanning their support on 5 countries: France, UK, Germany, Italy and Spain.
  • Turnover of more than 20 million €, 3% over target.
  • In charge of a team of 7 members. Commercial Assistants offering support to suppliers and buyer from the following countries: Italy and Spain.
  • My responsibilities were assuring a high quality standard for our client, organizing the team and managing conflicts, reporting on a daily basis the results of the team, evaluating every other month each team member. During this time frame I exceeded the turnover target by 18% ( 15 million € +).
  • Negotiates and closes business proposal together with the field agent.
    Multiple participations to various trade shows (20+).
Skills

Management

  • People Management
  • Knowledge Management
  • Program Management
  • Operations Management
  • Performance Management

Black Belt - Lean Six Sigma LSSIAP

  • Lean Six Sigma is a methodology that relies on a collaborative team effort to improve performance by systematically removing waste and reducing variation. It combines lean manufacturing/lean enterprise and Six Sigma to eliminate the eight kinds of waste.
  • Statistical analysis

Business Development

  • Business Strategy
  • Business Process Improvement
  • Business Analysis

Foreign Languages

  • English
    Expert
  • French
    Advanced
  • Italian
    Advanced

Training

  • Coaching
  • Mentoring
Education

PHD

Alexandru Ioan Cuza University - Doctoral School of Economics and Business Administration

Since October 2020
Started a PHD in Management at the Doctoral School of Economics and Business Administration, Iasi, Romania. Main focus on the thesis is on improvement of operational productivity in a digital environment.

Master of Science in Distribution, Logistics and Purchases

Alexandru Ioan Cuza University - Faculty of Economics and Business Administration

October 2011 to July 2013
Focused on Knowledge Management, Purchases Management, Distribution, Transport, Business English and Business French, Computer Science in Purchases and Logistics
Dissertation thesis: Reverse Logistics and secondary markets

Undergraduate Degree in Marketing

Alexandru Ioan Cuza University - Faculty of Economics and Business Administration

October 2008 to July 2011
Focused on Marketing, Computer Science in Marketing, Marketing Research, Management, Direct Marketing and Sales techniques.
Graduation thesis: The influence of Brand Management on Public Relations

Undergraduate Studies in Marketing Management

University “Aldo Moro” – Bari, Italy, Faculty of Economics and Business Administration

February 2010 to July 2010
6 months Exchange program Erasmus LLP, part of my education on International Marketing and Managing Project Teams.
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