Results-driven Program Manager with proven expertise in delivering tech-enabled solutions at scale. I excel at cross-functional leadership, driving innovation through automation, and building high-performing teams. Focused on operational excellence and strategic execution, I consistently convert ambitious goals into measurable business impact while fostering collaborative partnerships.
In charge of a team of 7 members. Commercial Assistants offering support to suppliers and buyer from the following countries: Italy and Spain.
My responsibilities were assuring a high quality standard for our client, organizing the team and managing conflicts, reporting on a daily basis the results of the team, evaluating every other month each team member. During this time frame I exceeded the turnover target by 18% ( 15 million € +).