Committed, proactive and teamwork oriented professional with outstanding abilities in communication and leadership. Two of my passions are learning and connecting with people, where I am determined to grow and generate a positive impact in any community.
My main responsibility was to auditing the bills of the services provided focused on identify and correct those with errors in the minimum time and deliver reports to the government and EPS that evidenced the right usage of the public budget.
I had to use the companies data, in order to identify insights of the procedures and patients to take actions by the management team.
I had the opportunity to work facing patients and Public institutions providing them with the right information about fees, procedures and timing of execution as a part of the clinic service.
At this role I had the opportunity to lead and supervise a food startup.
One of my responsibilities was to help the manager to select, train and provide performance feedback to employees to ensure that the company's guidelines and business objectives were met and also provide better customer service.
Troubleshooting was also my responsibility. Promptly resolving issues such as call outs, food & beverage inventory, back orders, or any other daily concerns that may happen, driving amazing results and delivering in the expected timeline
Made the balance of daily income and expenses, and analyze the source of revenue.
Universidad Pontificia Bolivariana Seccional Bucarmanga
April 2018
Participant during the II International symposium of Engineering , “Sustainability in the supply chain", By Dr. Josué Velázquez (Massachustts Institute of Technology - MIT)