Consummate professional within Tourism and Hospitality Industry with strong work ethic and superior practical and organizational skills, I culminate in guest relation, provide all the skills to assist and monitor work with a dual goal which is to efficiently ensure the highest degree of client satisfaction and enhance company image and reputation.
Ensured the management of the day to day operations in a four-star hotel of 122 rooms; carried out check-in, check-out and guest bookings, entered billing information and generated final guest checks, answered telephones, took messages, returned calls, process documents.
