Consummate professional within Tourism and Hospitality Industry with strong work ethic and superior practical and organizational skills, I culminate in guest relation, provide all the skills to assist and monitor work with a dual goal which is to efficiently ensure the highest degree of client satisfaction and enhance company image and reputation.
Night guest reception and in charge of guests’ well-being and security of goods and people in a three-star hotel of 420 apartments in a ski resort, carried out check-ins and outs, switchboard duties, wake-up service, administrative tasks, local taxes, daily programming, invoicing, statistics and guest appraisal files.
