Consummate professional within Tourism and Hospitality Industry with strong work ethic and superior practical and organizational skills, I culminate in guest relation, provide all the skills to assist and monitor work with a dual goal which is to efficiently ensure the highest degree of client satisfaction and enhance company image and reputation.
Ensured the proper maintenance, set-up and services of 3 conference and 2 functions rooms in a four-star hotel according to event order, anticipated the personal and business needs; inspected function room comfort and adjusted specifications as necessary; scheduled, supervised and trained staff with requirements of each function and coordinated services with other departments of the hotel (accounting, food and beverage, housekeeping), synchronized timing of banquet or conference activities with all hotel’s departments, supervised clean-up of function rooms and storage of equipment, maintained inventory of banquet equipment and supplies as well as initiated purchase orders, documented the performance with corrective action.
