Project IP DCN: IT infrascture Architect Secure Cisco network inplementation of the SFR alarms equipments supervision
Project transmission : tasks Coordination and follow
Technical support to end users and VIP. •Coordinate project : operations IT tasks •Provide support to client in their daily issues •Answer questions about product features and resolve user's issues. •Troubleshooting tickets for hardware and software issues. •Maintaining the IT infrastructure (Hardware and software) : Datacenter •IT maintenance: Deploying, Building, upgrading software and hardware peripheral (PCs, laptops, Printers). •Writing procedure documents •Managing server user account. •Support for video conferences. •Building OS imaging with Ghost Norton and pqdi. •Upgrading PCs and laptops (memory, screen swap)
Ensure the following of the good process company
define training team
Company Description
95 millions d’€ de chiffre d’affaires en 2013. 975 collaborateurs.