IT Support IT Specialist L2 & L3 @ Coty - MTF — Karim MENNANA

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Experiences

Provide hands-on support for all aspects of IT, Telephony and Mobility for clients and visitors.
Troubleshoot software and hardware
Work with the on-site team to ensure a seamless, coordinated approach to user support at all levels.
Consult, collaborate and establish effective networks with key global IT groups.
Maintain an up-to-date knowledge of new and changing IT developments in line with directives.
Monitor and update ITSM tools and processes