Marie Terrier Hingn

CV réalisé sur DoYouBuzz

Expériences

Management and development of the client base (account management, upselling)
Management of a 300 client base with a 2.5 million euros revenue. Worldwide company delivering in over 100 countries and with offices in 37 countries.
Client development support (strategic monitoring, detection of opportunities, sales support, client appointments)
Marketing (local actions, organisation of corporate events, goodies, social media, newsletters)
Invoicing (quotes, final invoicing, PO management)
Reporting (CRM Pipedrive, Excel)

Management of the French client support team (2 people)
Supervision of the digital deliveries of adverts and videoclips to broadcasters (both TV and digital ecosystems)
Solution assessment and implementation to improve the service workflows (eg: paperless delivery management)
In charge of French broadcasters relationship
Reporting

Client support for digital deliveries of adverts and videoclips (Fastrax service opening on 2012)
In charge of videoclips deliveries since 2012, opening of Fastrax service

Formations

With distinction
Project management for cultural organisations

En savoir +

2nd year of Arabic at INALCO

En savoir +

Bachelor's degree in English Language, litterature and foreign civilisations

En savoir +

2 year literary prep classes

Compétences

Management of a large client base (300 clients)
Genuine understanding of client needs

Echanges, mise en place d'une relation de longue durée
Solution assessment and implementation

Paramétrage du compte client en fonction des besoins, proposition de solutions existantes en fonction de l'évolution de ces besoins, étude en interne de solutions pouvant être développées
Upselling
Reporting via CRM (Pipedrive) and Excel

Sales Account Manager