With over 15 years of experience spanning technical, functional, and strategic roles, I have evolved from a Networks & Telecommunications specialist to a Product Management leader. My expertise in digital solutions, product strategy, and change management has allowed me to drive the development and adoption of innovative platforms in major organizations such as BNP, Orange, SFR, and Amadeus.
Currently, I lead a Product Management team at Amadeus, overseeing strategic digital solutions that enhance support, learning, community, and sales services. Recently, I have been spearheading the introduction of GenAI-powered capabilities, driving innovation in customer engagement, automation, and self-service experiences.
Looking ahead, my ambition is to expand my impact by leading larger strategic platforms, ensuring they deliver scalable, intelligent, and high-value solutions to global customers. I aim to leverage my technical expertise, leadership experience, and product vision to shape the next generation of customer-centric digital ecosystems.
Implementation of InfoVista, a reporting tool for managing performances of network equipments
Project Management
Decision Support: Capacity Planning
Customer Support with tickets management
Skills transfert for Customers
Company Description
SFR is a French telecommunications company that provides voice, video, data, and Internet telecommunications and professional services to consumers and businesses.
