Experienced Tour Director passionate about creating unforgettable travel experiences. Specializing in crafting enriching itineraries, providing historical insights, and fostering cultural connections. Committed to ensuring traveler comfort, safety, and satisfaction through personalized service. Dedicated to promoting cultural understanding and appreciation while transforming trips into extraordinary adventures.
Join me on a journey of discovery where every destination tells a story and every traveler becomes part of a global community united by a love for travel and exploration.
Efficient and complete handling of IT issues generated via Hubspot
System monitoring ,documentation and reports
API Postman testing
Handle disputes between customers and service providers until resolved
Monitors and resolves system alerts, escalates critical issues, tracks parties until service is restored and dig deep into logs by collaborating with product and engineering teams to improve our products.
Provides a cloud-based API analytics trough Moesif which offers complete visibility into all of our API traffic, allowing us to track and monitor integrations, prevent revenue loss and mitigate risk.
