Electronic Engineering, Software Engineering Specialist, Experienced in Cellular/Telephony Systems, Contact Center Operations, Design and Implementation of Integrative and Custom Applications; solid knowledge of C Sharp, Linux OS, Web implementations, Python and Java ME Development. Committed to work and ability to design and implement technological solutions according to the business needs. Experience in working with multidisciplinary, creative teams, goal-oriented and quality standards, efficiency and profitability.
Develop technical aspects of the company’s strategy to ensure alignment with its business goals
Discover and implement new technologies that yield competitive advantage
Help departments use technology profitably
Supervise system infrastructure to ensure functionality and efficiency
Build quality assurance and data protection processes
Monitor KPIs and IT budgets to assess technological performance
Use stakeholders’ feedback to inform necessary improvements and adjustments to technology
Communicate technology strategy to partners and investors
Formulate a vision for how technology will be utilized within the company
Outline company goals and timelines for research and development
Develop technical aspects of the company’s strategy for alignment with its business goals
Ensure that the technological resources satisfy the company’s short and long-term needs
Verify all technological practices adhere to regulatory standards and compliance
Identify and implement innovative technologies that yield competitive advantage
Manage large teams, big data, and the product life-cycle
Help departments use technology profitably and act as a mentor to team members
Supervise system infrastructure to ensure functionality and efficiency
Build quality assurance and data protection processes
Monitor KPIs and IT budgets to assess technological performance
Capitalize on stakeholders’ feedback to advise on necessary improvements and adjustments
Maintain a consumer-focused outlook, centrally on delivering IT projects to market
Make executive decisions on behalf of the company’s technological requirements
Company Description
ServiceBots is a leading Conversational Artificial Intelligence Company that is revolutionizing the way companies get in touch with their customers. Our Voicebots and our Conversational Analytics skills can help you have more conversations, better conversations, faster conversations and more cost effective conversations with your customers and end users.