Responsible for retaining and growing UPS Small Package customer business in the 9th and 8th districts of Paris, France
Responsible for prioritizing customer opportunities on the long term, and focusing attention on accounts with the greatest opportunity and likelihood of success
Proactively prospect to position UPS’s Small Package products and services to meet their needs
Review customer shipping practices. Use available resources to learn customers’ businesses, identify business needs
Prepare and present compelling value proposals to potential and existing customers to improve the operational efficiency of their small package supply chain
Create contracts, set-up tools, and train customers on international shipping, andsure contractual compliance
Educate UPS customers on using the proper channels to expedite their problem resolution
Modelized Export, Import, and Foreign Direct Investment strategies for Kansas City business expanding overseas - global marketing - trade finance - international trade laws - supply chain - foreign investment opportunities - trade leads
Oversaw the development and integration of an electronic export documentation process for local area exporters
Used PIERS and BUSINESS MONITOR INTERNATIONAL to report, present, and train KC Chamber Members' and WTC Sponsors' international business executives
Animated seminars to brief local companies on selected foreign markets
Used the WTCA.org network to connect business members with multiple international business communities
Engaged service provivders sponsors in the development of "new to export" strategies
Engaged businesses, governments, and international dignitaries as Subject Matter Experts at workshops, export coaching, and market birefings
Selected specific world markets for mutual-benefits member programs, as they pertained to the Kansas City region's economy
Promoted World Trade Center sponsors and members through multiple community communication channels (wtc-kc.com, events, refferals)
Raised up to 200 USD p.a in steady sponsorship year-to-year renewals
Generated a $250k p.a. in Revenue from electronic certificates of origin processing- eCertify.com
Generated a $100k p.a. in Revenue from World Trade Center Programming and Services- wtc-kc.com