Haytham Said El Sharawy
Cisco Collaboration and Data Center Consultant
40 years old
Driving License
Cairo Egypt
Consultant
Open to opportunities
Cisco Collaboration Team Leader with nearly 10 years’ served in high pressured environments. Excels at streamlining day-to-day operations and has a proven ability to manage and produce exceptional results through using interpersonal and team working skills and managing the workload. Held in high regard by team members and is looked upon as an immediate point of reference for problems.
Owner of a finely crafted ingenuity in realizing ones visions as a usable program and the ability to utilize all available resources.
Owner of a finely crafted ingenuity in realizing ones visions as a usable program and the ability to utilize all available resources.
Senior Collaboration and Data Center Consultant
Baud Telecom Company
Since December 2012
United States
- Gained 10 years hands-on Telecommunications / IT work experience and most recently earned Cisco Certified Internetwork Expert (CCIE#30869 Collaboration and Data Center).
- Prepares daily workloads for staff and is responsible for the coordination of this allocation of work.
- Provides training, support and motivation to team members which helps everyone to work towards maintaining high standards of service and KPI targets.
- Development / optimization of the overall solution in close consultation with the customer.
- Consultation with the customer regarding the implementation of new / changing business needs.
- Responsible for developing professional services estimates in support of client projects.
- Prepares and delivers client presentations.
- Develops product Bill of Material (BoM) based on client requirements.
- Experience with Cisco Commerce Workspace (CCW).
- Preparing Project documentations like High Level Design (HLD), Low Level Design (LLD), Network Implementation Plan (NIP), Network Migration Plan (NMP) and Network Ready for Use (NRFU).
- Deals with new client enquiries and acts as the point of contact (POC) – resolving all issues and escalating when necessary
- Works as a Unified Communications Expert in many different high pressure environments such as enterprise and medium to large networking such as the Banking Sector, Government Sector, Petroleum Sector, and Industrial Sectors with a combination of Cisco Collaboration Solution, Cisco Nexus Switches, Cisco Catalyst Switches and ISR and ASR Routers.
- Expert in Cisco Collaboration solutions:
- Cisco Unified Communication server versions 4.x to 11.x
- Cisco Unified Communication server versions 4.x to 11.x
- Cisco Unified Communication Express versions 4.x to 11.x
- Cisco Unity Connection versions 5.x to 11.x
- Cisco Unified Communication Express versions 4.x to 11.x
- Cisco Unified IM&Presence Server versions 7.x to 11.x
- Cisco Unified IM&Presence Server versions 7.x to 11.x
- Cisco Unified Contact Center Express versions 6.x to 11.x
- Cisco WebEx meeting Server versions 1.x and 2.x
- Cisco Unified Contact Center Express versions 6.x to 11.x
- Cisco Collaboration Meeting Rooms (CMR)
- Cisco Collaboration Meeting Rooms (CMR)
- Cisco MSE CHA 8000, MSE SUP 8050 and MSE MCU 8510
- Cisco MSE CHA 8000, MSE SUP 8050 and MSE MCU 8510
- Migrate Cisco MSE MCU 8510 Software version 4.4 to Telepresence Server Software version 4.2.4
- Migrate Cisco MSE MCU 8510 Software version 4.4 to Telepresence Server Software version 4.2.4
- Cisco Telepresence MCU 5300
- Cisco Telepresence MCU 5300
- Cisco Telepresence Server CTI7010, CTI-401v,…etc
- Cisco Telepresence Server CTI7010, CTI-401v,…etc
- Cisco Telepresence Conductor versions 2.x and 4.x
- Cisco Telepresence Conductor versions 2.x and 4.x
- Cisco Expressway C&E version 8.x
- Cisco Expressway C&E version 8.x
- Cisco TMS versions 13.x, 14.x and 15.x
- Cisco TMS versions 13.x, 14.x and 15.x
- Experience in Cisco HCS solutions:
- Hosted Collaboration Mediation Fulfillment (HCM-F)
- Hosted Collaboration Mediation Fulfillment (HCM-F)
- Cisco Unified Communications Domain Manager (CUCDM)
- Cisco Unified Communications Domain Manager (CUCDM)
- Data Center Infrastructure
- Data Center Infrastructure
- Cisco HCM-Service Assurance (HCM-SA)
- Cisco HCM-Service Assurance (HCM-SA)
- Expert in Cisco Data Center solutions:
- Cisco Nexus 7k, 5k and FEX switches (vDC, vPC, Fabric Path and OTV)
- Cisco Nexus 7k, 5k and FEX switches (vDC, vPC, Fabric Path and OTV)
- Cisco MDS switches
- Cisco MDS switches
- Cisco UCS C series servers
- Cisco UCS C series servers
- Cisco UCS B series servers
- Cisco UCS B series servers
- Cisco fabric Interconnects
- Cisco fabric Interconnects
- Cisco UCS C series servers
- Cisco UCS C series servers
- Expert in VMware Solutions:
- VMware ESXi versions 4.x, 5.x and 6.x
- VMware ESXi versions 4.x, 5.x and 6.x
- VMware vCenter version 5.x
- VMware vCenter version 5.x
- VMware vSphere 4.x, 5.x and 6.x
- VMware vSphere 4.x, 5.x and 6.x
- Performs the installation and configuration of Cisco Unified Computing System C series (UCS-C) and B Series (UCS-B)
- Installation and Configuration for Cisco UCS FI and UCS Manager version 2.x
- Integration between cisco UCS C&B and EMC SAN storage through MDS, FI and N5k
- Carries out the following configurations: VMware ESXI v4.x and 5.x, VSphere Client and vCenter server
- Migrate Cisco MSE MCU 8510 Software version 4.4 to Telepresence Server Software version 4.2.4
- Migrate Cisco TMS from Appliance and Virtual and Upgrade from version 13.x to 15.x
- Install and configure Cisco Telepresence Conductor versions 2.x and 4.x.
- Enhances and optimises performance and functionalities for all network infrastructures such as Collaboration and Data center.
- Provides mentoring to junior staff members and new hires. Conducts interviews for new hires
- Monitors and reports on standards and sets performance targets
- Arranges and chairs weekly team meetings that focus on set targets, achievements and the implementation of new initiatives
- Ensures all administrative tasks and records are accurately entered and kept up-to-date
- Assists and leads on the design and implementation of Cisco Unified Communication products such as Call Unified Communication Manager Server , Express, Cisco Unity Server, Cisco Unity Connection, Cisco Unified Communications Manager IM and Presence , WebEx Meeting Server, Cisco Contact Center Express, Cisco MCU 5300, Cisco Telepresence Server , Cisco MSE 8000, Cisco MSE SUP 8050, Cisco MSE MCU 8510 and TMS.
- Performs software upgrades on existing Cisco voice deployments and support to end-users in the form of personal training for Cisco voice deployments when required
- Provides presales support to Account Managers where necessary
- Successfully performs multiple roles such as Team Leader, Senior Presales Engineer and Senior Field Engineer
Senior Networking Engineer
Baud Telecom Company
January 2009
to November 2012
United States
- Worked cross-functionally within a customer-focused, multisite environment, identifying and meeting demands and developing customer relationships
- Gained extensive experience working on LAN & WAN, voice, security hardware and software
- Worked as a Senior Network Engineer in many different environments consisting of enterprise and medium to large networks such as Banking Sector, Government Sector, Petroleum Sector, Tourism Sector and Industrial Sectors
- Enhanced and optimised performance and functionalities for all network infrastructures (DATA, VOICE and SECURITY and all Cisco Devices)
- Implemented and supported new and existing infrastructures on behalf of clients
- Designed IP Networks in a converged environment
- Gained hands-on experience on Cisco DATA network deployment models and an understanding of the functioning DATA network devices
- Worked on Cisco Unified communication products such as Cisco Unified Communication Manager (CUCM), Cisco Unified Communication Manager Express (CUME), Cisco Unity Connection, Cisco Unity Express (CUE) and Cisco IP Contact Center Express (IPCC)
- Installed and configured LAN (L2& L3) and WAN Devices such as the following: Cisco Routers: 7600 Series, 3900 Series, 3800 Series, 3700 Series, 2900 Series, 2800 Series,1900 Series, 3600 Series, 2600 Series and 1800 Series. Cisco Switches: 6500 Series, 4500 Series, 3700 Series, 3500 Series and 2900 Series
- Designed and carried out configurations for VOICE devices such as: CUCM and CUCME 4.x, 6.x, 7.x, 8.x, Cisco Unity Connection, Cisco Unity Express (CUE) and Cisco Unified Contact Center Express v8.x, 9.x and 11.x and Voice Gateways which include PRI, FXO, and FXS
- Monitored and optimised IP networks using Cisco Works and verified and assured all IP designs
- Produced professional documentation and planning for all designs
- Planned and tested voice network software upgrades, disaster recovery and backup plans
- Ensured maximum benefit from the application of Information Technology and ensured applications were capable of accommodating future requirements
Network Engineer
ENC
October 2006
to December 2008
United States
- Worked within many diverse sectors such as Banking Sector, Government Sector, Petroleum Sector, Tourism Sector and Industrial Sectors working on network infrastructure and configuring end-to-end solutions for WAN, LAN, Voice & Security
- Handled and reported all problems related to operation ‘Good knowledge’ within management network (Cisco works)
- Was Resident Network Engineer at many sites such as Cairo Barclays Bank (CBB), BLOM Bank, Faisal Islamic Bank (FIB) and Egyptian Gulf Bank (EGB)
- Installed and performed configurations for LAN (L2& L3) and WAN Devices as: Cisco Routers 7600 Series, 3900 Series, 3800 Series, 3700 Series, 2900 Series, 2800 Series, 1900 Series, 3600 Series, 2600 Series and 1800 Series and Cisco Switches 6500 Series, 4500 Series, 3750 Series, 3560 Series, and 2900 Series and the installation and configuration for WAAS
- Managed the design and operations for VOICE devices such as: CUCM and CUCME 4.x, 6.x, 7.x, Cisco Unity Connection, Cisco Unity Express (CUE), Cisco Unified Contact Center Express (CUCCX), Voice Gateways which include PRI, FXO and FXS
- Installed and configured security devices such as Cisco Firewalls (ASA), IPS and FWSM
- Scoped, spearheaded and implemented King Saudi University ‘Girls Campus’
Managed the implementation for Unified Communication Network for 13,000 users - Installed and configured the following: UC Cluster v6.x [ (5) CUCM Nodes, (2) TFTP Servers and (1) MOH Server, (2) Cisco Unity Connection v6.x Cisco Unified Communications Manager IM and Presence v6.x, Cisco WebEx Meeting Server 1.x, Cisco LMS.
Bachelor of Communications Engineering
Monufia University - Faculty of Electronic Engineering
2001
to 2006
- Cisco Collaboration Design and Implementation
- Cisco Certified Internetwork Expert – CCIE Voice (CCIE#30869)
- Cisco Certified Voice Professional – CCNP-V
- Cisco Data Center Design and Implementation
- Cisco Certified Internetwork Expert – CCIE Data Center (CCIE#30869)
- Cisco Certified Network Professional – CCNP-R&S
- VMware Design and Implementation
- VMware Certified Implementation Expert - Network Virtualization (VCIX-NV)
- VMware Certified Professional 5 – Data Center Virtualization (VCP5-DCV)
- VMware Certified Professional 6 – Network Virtualization (VCP6-NV)
