Cisco Collaboration Team Leader with nearly 10 years’ served in high pressured environments. Excels at streamlining day-to-day operations and has a proven ability to manage and produce exceptional results through using interpersonal and team working skills and managing the workload. Held in high regard by team members and is looked upon as an immediate point of reference for problems.
Owner of a finely crafted ingenuity in realizing ones visions as a usable program and the ability to utilize all available resources.
Worked within many diverse sectors such as Banking Sector, Government Sector, Petroleum Sector, Tourism Sector and Industrial Sectors working on network infrastructure and configuring end-to-end solutions for WAN, LAN, Voice & Security
Handled and reported all problems related to operation ‘Good knowledge’ within management network (Cisco works)
Was Resident Network Engineer at many sites such as Cairo Barclays Bank (CBB), BLOM Bank, Faisal Islamic Bank (FIB) and Egyptian Gulf Bank (EGB)
Installed and performed configurations for LAN (L2& L3) and WAN Devices as: Cisco Routers 7600 Series, 3900 Series, 3800 Series, 3700 Series, 2900 Series, 2800 Series, 1900 Series, 3600 Series, 2600 Series and 1800 Series and Cisco Switches 6500 Series, 4500 Series, 3750 Series, 3560 Series, and 2900 Series and the installation and configuration for WAAS
Managed the design and operations for VOICE devices such as: CUCM and CUCME 4.x, 6.x, 7.x, Cisco Unity Connection, Cisco Unity Express (CUE), Cisco Unified Contact Center Express (CUCCX), Voice Gateways which include PRI, FXO and FXS
Installed and configured security devices such as Cisco Firewalls (ASA), IPS and FWSM
Scoped, spearheaded and implemented King Saudi University ‘Girls Campus’ Managed the implementation for Unified Communication Network for 13,000 users
Installed and configured the following: UC Cluster v6.x [ (5) CUCM Nodes, (2) TFTP Servers and (1) MOH Server, (2) Cisco Unity Connection v6.x Cisco Unified Communications Manager IM and Presence v6.x, Cisco WebEx Meeting Server 1.x, Cisco LMS.