Haytham Said El Sharawy
Cisco Collaboration and Data Center Consultant
40 years old
Driving License
Cairo Egypt
Consultant
Open to opportunities
Cisco Collaboration Team Leader with nearly 10 years’ served in high pressured environments. Excels at streamlining day-to-day operations and has a proven ability to manage and produce exceptional results through using interpersonal and team working skills and managing the workload. Held in high regard by team members and is looked upon as an immediate point of reference for problems.
Owner of a finely crafted ingenuity in realizing ones visions as a usable program and the ability to utilize all available resources.
Owner of a finely crafted ingenuity in realizing ones visions as a usable program and the ability to utilize all available resources.
Senior Collaboration and Data Center Consultant
Baud Telecom Company
Since December 2012
United States
- Gained 10 years hands-on Telecommunications / IT work experience and most recently earned Cisco Certified Internetwork Expert (CCIE#30869 Collaboration and Data Center).
- Prepares daily workloads for staff and is responsible for the coordination of this allocation of work.
- Provides training, support and motivation to team members which helps everyone to work towards maintaining high standards of service and KPI targets.
- Development / optimization of the overall solution in close consultation with the customer.
- Consultation with the customer regarding the implementation of new / changing business needs.
- Responsible for developing professional services estimates in support of client projects.
- Prepares and delivers client presentations.
- Develops product Bill of Material (BoM) based on client requirements.
- Experience with Cisco Commerce Workspace (CCW).
- Preparing Project documentations like High Level Design (HLD), Low Level Design (LLD), Network Implementation Plan (NIP), Network Migration Plan (NMP) and Network Ready for Use (NRFU).
- Deals with new client enquiries and acts as the point of contact (POC) – resolving all issues and escalating when necessary
- Works as a Unified Communications Expert in many different high pressure environments such as enterprise and medium to large networking such as the Banking Sector, Government Sector, Petroleum Sector, and Industrial Sectors with a combination of Cisco Collaboration Solution, Cisco Nexus Switches, Cisco Catalyst Switches and ISR and ASR Routers.
- Expert in Cisco Collaboration solutions:
- Cisco Unified Communication server versions 4.x to 11.x
- Cisco Unified Communication server versions 4.x to 11.x
- Cisco Unified Communication Express versions 4.x to 11.x
- Cisco Unity Connection versions 5.x to 11.x
- Cisco Unified Communication Express versions 4.x to 11.x
- Cisco Unified IM&Presence Server versions 7.x to 11.x
- Cisco Unified IM&Presence Server versions 7.x to 11.x
- Cisco Unified Contact Center Express versions 6.x to 11.x
- Cisco WebEx meeting Server versions 1.x and 2.x
- Cisco Unified Contact Center Express versions 6.x to 11.x
- Cisco Collaboration Meeting Rooms (CMR)
- Cisco Collaboration Meeting Rooms (CMR)
- Cisco MSE CHA 8000, MSE SUP 8050 and MSE MCU 8510
- Cisco MSE CHA 8000, MSE SUP 8050 and MSE MCU 8510
- Migrate Cisco MSE MCU 8510 Software version 4.4 to Telepresence Server Software version 4.2.4
- Migrate Cisco MSE MCU 8510 Software version 4.4 to Telepresence Server Software version 4.2.4
- Cisco Telepresence MCU 5300
- Cisco Telepresence MCU 5300
- Cisco Telepresence Server CTI7010, CTI-401v,…etc
- Cisco Telepresence Server CTI7010, CTI-401v,…etc
- Cisco Telepresence Conductor versions 2.x and 4.x
- Cisco Telepresence Conductor versions 2.x and 4.x
- Cisco Expressway C&E version 8.x
- Cisco Expressway C&E version 8.x
- Cisco TMS versions 13.x, 14.x and 15.x
- Cisco TMS versions 13.x, 14.x and 15.x
- Experience in Cisco HCS solutions:
- Hosted Collaboration Mediation Fulfillment (HCM-F)
- Hosted Collaboration Mediation Fulfillment (HCM-F)
- Cisco Unified Communications Domain Manager (CUCDM)
- Cisco Unified Communications Domain Manager (CUCDM)
- Data Center Infrastructure
- Data Center Infrastructure
- Cisco HCM-Service Assurance (HCM-SA)
- Cisco HCM-Service Assurance (HCM-SA)
- Expert in Cisco Data Center solutions:
- Cisco Nexus 7k, 5k and FEX switches (vDC, vPC, Fabric Path and OTV)
- Cisco Nexus 7k, 5k and FEX switches (vDC, vPC, Fabric Path and OTV)
- Cisco MDS switches
- Cisco MDS switches
- Cisco UCS C series servers
- Cisco UCS C series servers
- Cisco UCS B series servers
- Cisco UCS B series servers
- Cisco fabric Interconnects
- Cisco fabric Interconnects
- Cisco UCS C series servers
- Cisco UCS C series servers
- Expert in VMware Solutions:
- VMware ESXi versions 4.x, 5.x and 6.x
- VMware ESXi versions 4.x, 5.x and 6.x
- VMware vCenter version 5.x
- VMware vCenter version 5.x
- VMware vSphere 4.x, 5.x and 6.x
- VMware vSphere 4.x, 5.x and 6.x
- Performs the installation and configuration of Cisco Unified Computing System C series (UCS-C) and B Series (UCS-B)
- Installation and Configuration for Cisco UCS FI and UCS Manager version 2.x
- Integration between cisco UCS C&B and EMC SAN storage through MDS, FI and N5k
- Carries out the following configurations: VMware ESXI v4.x and 5.x, VSphere Client and vCenter server
- Migrate Cisco MSE MCU 8510 Software version 4.4 to Telepresence Server Software version 4.2.4
- Migrate Cisco TMS from Appliance and Virtual and Upgrade from version 13.x to 15.x
- Install and configure Cisco Telepresence Conductor versions 2.x and 4.x.
- Enhances and optimises performance and functionalities for all network infrastructures such as Collaboration and Data center.
- Provides mentoring to junior staff members and new hires. Conducts interviews for new hires
- Monitors and reports on standards and sets performance targets
- Arranges and chairs weekly team meetings that focus on set targets, achievements and the implementation of new initiatives
- Ensures all administrative tasks and records are accurately entered and kept up-to-date
- Assists and leads on the design and implementation of Cisco Unified Communication products such as Call Unified Communication Manager Server , Express, Cisco Unity Server, Cisco Unity Connection, Cisco Unified Communications Manager IM and Presence , WebEx Meeting Server, Cisco Contact Center Express, Cisco MCU 5300, Cisco Telepresence Server , Cisco MSE 8000, Cisco MSE SUP 8050, Cisco MSE MCU 8510 and TMS.
- Performs software upgrades on existing Cisco voice deployments and support to end-users in the form of personal training for Cisco voice deployments when required
- Provides presales support to Account Managers where necessary
- Successfully performs multiple roles such as Team Leader, Senior Presales Engineer and Senior Field Engineer
Company Description
BTC is recognized for its ability to introduce and integrate the latest global communication advancements made available. When communication seemed limited, we introduced the first Digital PABX, first Video Conferencing and the largest Data Network in the Kingdom. As a result, we take pride in playing a direct role in connecting millions of people together.
Today, we are acknowledged as one of the largest integrated ICT solution providers in the Middle East with branches in Saudi Arabia, Egypt, Lebanon, Syria, Jordan and Iraq. Our success depends on our unwavering commitment, internal organization and resources, excellent time management and expert personnel.
Today, we are acknowledged as one of the largest integrated ICT solution providers in the Middle East with branches in Saudi Arabia, Egypt, Lebanon, Syria, Jordan and Iraq. Our success depends on our unwavering commitment, internal organization and resources, excellent time management and expert personnel.
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