Professional, dependable and innovative leader with 15-years, extensive in-depth experience in the IT industry coupled with a strong vertical knowledge of the reverse logistics and after-market service domain. Strong technical, interpersonal and hands on skills and project management capability. Proven ability to identify and adapt to technical and organisational change within diverse and challenging environments whilst successfully managing the implementation of solutions within each client’s environment.
A natural ability to deliver high sales figures and exceptionally high levels of technical insight and direction to in-house and external teams, driving business development and growth, over-exceeding all operational targets and dramatically increasing turnover and profit margins.
Domains:
• Telecommunications • Reverse Logistics • Service & Care • Mobile Devices • Web Design • Web Project Management • Front-end Development (UI / UX) • Mobile Apps (Android, iOS, WP8, BB10) • Global IT Delivery and Data Center Operations • IT Infrastructure Design and Implementation • Technology and Business Alignment • Productisation, Marketing & Branding
During that time I also took part in the infrastructure overhaul, redesigning networks and systems to improve efficiency and facilitate communication within the business. I managed the implementation of the group's Intranet and its email solution platform, as well as several security systems. I also supervised and managed the creation of the first e-commerce website for the company.
Working at the French head office of this electronics company, I was in charge of the marketing and communication department. I supervised the creation of marketing material, including the company's logo and design & brand guidelines. I was also in charge of preparing tender documents for major clients, including mobile phone carriers and handset vendors (e.g. Orange, Motorola, Siemens, Bouygues Telecom, SFR).
