Expert on cloud and telecommunication platforms, 11 years of experience. I am a rigorous self learning person capable of becoming proficient on any topic in a very short time. My key values are honesty, dedication, and respect. I like to maintain a direct and clear communication in any situation. My mind is always set on resolving and improving and i would like to be involved in my next venture in a DevOps environment.
Context: My second mission was as technical expert. I could work on a wider variety of products. the job was to give technical expertise on integration projects abroad that were either urgent or facing technical challenges. .
Missions:
Level 3 support
Documentation management
Tests and validation
Trainings .
Outcome : This was the other side of the looking-glass. I was resolving problems on remote platforms with a limited access to on site resources. It is different but as complicated as being on site with limited access to any form of support. Both jobs require a fair amount of ingenuity and dedication. This time i had to use my own experience to reproduce the issues, create a solution or at least a work around and do my best not to leave a fellow colleague in a dead end for days or weeks. Communication efficiency was a key, as well as good self organization and ability to work on many of these projects at the same time.
