Emilie Pinault
Deliverability Specialist
Professional Status
Employed
Open to opportunities
About Me
I have a strong multilingual, sales, financial and technology consultative background with experience in artificial and automation tools. I can be extremely good in articulating complex data and making decisions that are greatly appreciated and effective.
Deliverabilty Engineer
Selligent by Marigold
Since January 2021
- Deliverability Optimization: Monitor and resolve inbox placement issues, manage IP pools and MTA configurations, mentorship during new client onboarding and IP ramp-up processes or strategical campaigns. Lead delisting processes and drive adoption of deliverability best practices.
- Stay ahead of detailed knowledge of email protocols, MTAs, SMTP, DNS, authentication, and feedback loops
Deliverability Consultant
Smartfocus
April 2016
to December 2020
- Provide Deliverability support services to clients and educate them on issues specific to our compliance policy and email best practices, focusing on the goal of maximising inbox delivery;
- Review inbox audit results with customers providing information on how to improve delivery through changes in their infrastructure, practices, and policy;
- Generate and review reporting related to deliverability-focused metrics such as bounce rates, engagement rates, bounce details, etc.
- Devise client on boarding plans based on database segmentation and strategic requirements
- Work with Pre-sales, Sales and Account management providing deliverability and sales advice on key accounts and deliver consulting engagement for key accounts if required;
- Keep up-to-date with ever changing legal requirements, privacy regulations, and related email and multichannel marketing best practices;
- Share knowledge through whitepapers, internal and external training sessions, blog posts, industry group participation, etc.
Maintain own knowledge of Smartfocus Email Delivery tools; - Abuse management: processing all direct complaints from recipients, identify the responsible client, unsubscribe recipients and request a proof of opt-in from the client;
Bachelor's Degree in New Information and Communication Technologies
Toulouse College
September 2011
to September 2012
WebMarketing and Web Development experience.
