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Edward 'Ted' Hardy

Edward 'Ted' Hardy

Technology Innovator, MBA, CBAP

Business Analysis
Quality Assurance
Project Management
User Experience Design
Innovation
47 years old
Driving License
Versailles (40383) United States (Kentucky)
Employed Open to opportunities
Contact me
The reason I work is to make other people's lives better, by changing the way they do their work or the systems they use to do their work. It is these kinds of improvements in people’s lives that I believe enables them to go out and exceed their customer’s wildest expectations.
Resume created on DoYouBuzz
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Experiences
  • Provided end customer support via telephone and email
  • Was designated as a trainer within 6 months of hire
  • Was the primary new hire trainer for two teams over a two year period
  • Developed new training courses for new hires
  • Rewrote all existing new hire training documentation
  • Selected and implemented a new knowledge management system for the Impact team
  • Lead my department for two and a half years in number of calls taken and fewest call returns
Company Description
Lexmark International, Inc. develops, manufactures, and supplies printing and imaging solutions for offices.
Company website
http://www.lexmark.com
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Resume created on DoYouBuzz