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Duygu Akatay

Duygu Akatay

Online Operations Manager

E commerce professional
Digitalization and change management enthusiast
Agile learner and an ambitious leader
38 years old
Istanbul (34738) Turkey
Unemployed Available
Contact me
Resume created on DoYouBuzz
Home Experiences Education Skills
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Experiences
  • CRM & E-mail marketing: managing customer segments and loyalty programs & email marketing
  • Ux design and content marketing: optimizing user experience & control of product content
  • Pricing: price monitoring, pricing and competitive analysis
  • Customer care: managing 6 customer care agents located in Georgia
  • Reporting: daily & monthly reporting of sales and email marketing analysis to the German HQ
Detailed Description
  • With all the integrated marketing activites the number of new customers increased 8 times
  • The net sales trippled when compared to previous period
Company Description
Europe's leading online petshop
In business for 20 years across 30 European countries
Listed in Frankfurt Stock Exchange: ZO1
Company website
http://www.zooplus.de
Resume created on DoYouBuzz