Receptionist @ Novotel Lyon Part Dieu 4* — Chloé Guyard

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CV réalisé sur DoYouBuzz

Expériences

Coordinate work with the other departments
My main missions during this 3 months internship :
Conduct accurate operations for c/in & c/out
Elaborate a Virtual Concierge online
Handle reservation requests at desk and by phone
Respond to the various customer demands
Assist Management in developing loyalty and increasing profitability
Monitor invoicing and cash operations on a daily basis
Help the guests and ensure their stays are comfortable
Skills in Opera PMS and TARS