Bruno LEFEVRE
RSSI Gouvernance, Risques, Conformité et Projets
AMOA et AMOE - Réponse à appels d'offre
Direction et Conduite de projets
Management d'équipes
Organisation, Méthodes et Processus
Accompagnement au changement
64 ans
Permis de conduire
Paris (75) France
En poste
En recherche active
EXPERTISE
Manage operational and strategic projects:
Work area:
Activity fields:
International working experiences: Europe and Canada
Manage operational and strategic projects:
- Customer Service and Customer Satisfaction oriented
- From conception to production including computing maintenance, web, network and telecom
- Team management (up to 50 people)
Work area:
- Solution and service Integration applied to business processes
- Training, recruitment, coordination, organisation, negotiation and leading of team groups
- Sales, pre-sales and bid management
Activity fields:
- Public / Private companies
- Defense, Energy / Nuclear, Aeronautics, Telecom, Banks / Insurances, Transportation & Logistics
- Quality, Safety, Security and Customs domains
International working experiences: Europe and Canada
Business Process Business Process Manager Customer Service (Consultant)
CMA CGM
Août 2008
à juillet 2009
- Assistance to Contract Manager: Collection of business requirements, project study and classification
- Negotiation and lead of 5 to 10 projects (budget managed by project of 1 to 4 M€)
- Monitoring the return on investment (ROI)
¤ Methodology & Technical environment: Internal ERP Oracle / Sun, Web, EDI, Mega, CMMI, ITIL, Security and Customs systems
- Assistance to Contract Manager: Collection of business requirements, project study and classification