Exceptionally talented, sophisticated and committed individual with over 10 years experience in the recreation industry with a background in all areas and aspects of a multi-function centre including; Aquatics, Fitness, Reception, Administration, Sales, Swim School and Bookings.
I am motivated and hardworking, seeking my next career challenge where all my skills and abilities will add value to a position within and explore my career.
Involved in initial set up for the opening of the centre and complete set up of Swim School Program.
Configuration and design of point of sale software (Xplor Rec)
Implementing Swim & Survive program
Promote the swim school program to satisfy customer demand and generate revenue
Everyday operations of swim school
Hiring, organising, training and supervising staff, including staff rosters
Writing Policies and Procedures including Work Instructions.
Maintain high levels of customer care and handle complaints, as necessary.
Write monthly reports and prepare cash projections for management.
Enforce all policies of the centre, and ensure participants ad parent/carers conduct themselves in an orderly manner as per rules, regulations and guidelines that are in place.
First Aid and WHS
Form design for all areas of the centre
Promotions and Marketing
Set up of Squads Program
Swim Instructing
Vast Knowledge of All department areas including Aquatics and Operations & Fitness Centre