Exceptionally talented, sophisticated and committed individual with over 10 years experience in the recreation industry with a background in all areas and aspects of a multi-function centre including; Aquatics, Fitness, Reception, Administration, Sales, Swim School and Bookings.
I am motivated and hardworking, seeking my next career challenge where all my skills and abilities will add value to a position within and explore my career.
Manly Andrew 'Boy' Charlton Aquatic Centre - Northern Beaches Council
April 2016
to February 2022
Manly
Australia - New South Wales
Involved in initial set up for the opening of the centre and complete set up of Swim School Program.
Implementing Swim & Survive program
Promote the swim school program to satisfy customer demand and generate revenue
Everyday operations of swim school
Hiring, organising, training and supervising staff, including staff rosters
Writing Policies and Procedures including Work Instructions.
Write monthly reports and prepare cash projections for management.
Maintain high levels of customer care and handle complaints, as necessary.
Programs and Bookings for school groups
Enforce all policies of the centre, and ensure participants ad parent/carers conduct themselves in an orderly manner as per rules, regulations and guidelines that are in place.
First Aid and WHS
Recpetion
creche setup
Form design for all areas of the centre
Website Content and design
Promotions and Marketing
Signs Design
Set-up of Squads programs
Swim Instructing
Lifeguarding
Student Assessments
Staff Reviews
Cash Handling
Creche Setup & Management
Vast Knowledge of All department areas including Aquatics and Operations & Fitness Centre