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Baptiste CHEVRIER

Service Desk Analyst

Baptiste CHEVRIER
39 ans
Permis de conduire
VESSY (1234) Suisse
Situation professionnelle
En poste
Ouvert aux opportunités
Présentation
I'm currently working for the Barclays bank in Geneva as "Cyber & Information Security Manager".

My precedent experience as "Service Desk Analyst" allows me to improve my IT user services skills and also to get a better understanding of the banking environment.

Perfectionist, methodical and rigorous, I want to put my skills to contribute in a dynamic team. This in order to remain in development policy and continuous improvement of your company as well as my skills.
CV réalisé sur DoYouBuzz
  • Swiss & EMEA IT management:

    • Active Directory management / Accounts creation and deletion, rights management / Quest GPO- Windows Server 2008R2- DHCP management.
    • Workstation park management (Lenovo-HP) / Bacardi software: SAP / Office / Opentext / Tbusiness
    • McAfee Antivirus management.
    • Lotus Notes 8.5 management (Client software, access rights, distribution list)
    • Setup and installation of VPN solutions.
    • Print system management: Ricoh - Equitrac.
    • Web-conference accounts management AT&T Connect + Software training for users.
    • SCCM software deployment.
    • Remote access using DameWare and MSTSC
    • Telephony management / IP phones Alcatel / PABX / OmniVista / Line creation / Cost centers / Statistics.- Mobile device management / Blackberry /Android/ IPhone IPad / Windows Phone / Custom setup for VIP users / mail setup, contacts, training users.
    • GLPI Inventory, Order computer/printer hardware.- Advice and training to our users.
    • Project management:
    • Move of 80 users to another site.
    • Blackberry migration to Windows Phone.
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