Votre navigateur est obsolète !

Pour une expériencenet et une sécurité optimale, mettez à jour votre navigateur. Mettre à jour maintenant

×

Badr Chatraoui

Automotive After-Sales Consultant

51 ans
Permis de conduire
Franconville (95130) France
Situation professionnelle
Entrepreneur
Ouvert aux opportunités
Présentation
Passionate about cars and new technologies, my career has allowed me until now to occupy various positions in the eco-system of the automotive aftermarket.
I discovered a demand for a very high level of service, it is dependent on the expertise and knowledge to be particularly in the Premium range of cars.
CV réalisé sur DoYouBuzz

After-Sales Consultant

ESG Automotive France
Mai 2008 à mai 2011
CDI
Paris
France
  • Deploying a customer satisfaction program for Audi France.
Détails de l'expérience
  • Coaching workshop management :
    • work scheduling management.
    • Appointment preparation.
    • Returns management.
    • Quality control.
    • Productivity improvement.
    • Monitoring of KPI's.

    Coaching technicians:
    • Workstation organisation
    • Car repair quality.
    • Work methodology improvement.

    Coaching front office:
    • Optimization of scheduling software.
    • Ressources efficient use based on work type.
    • communication improvement between services.