Antoine Hlavaty
Training Specialist Crypto, AML/KYC Analyst, Customer Service Expert, Geology M.Sc
Amsterdam (1056JE) Netherlands
Professional Status
Employed
Available
About Me
Following a successful return to Europe after 8 years of studies and professonal experiences in Canada, Antoine Hlavaty would like to occupy a position of responsibility, take up new challenges, would like to join a company where mentoring would allow him to maximize his potential. Demonstrating an analytical mind, a very good adaptability, responsiveness and creativity, he is hoping to join a dynamic and motivated team in which his personality and skills will make the difference.
Specialties:
Specialties:
- Training
- Crypto
- KYC / AML
- Customer service
- Communication
- Finance and insurance
- Geology
Training Specialist, EMEA
Chainalysis
Since December 2021
Full-time
Amsterdam
- Successfully delivered and lead more than 40 trainings (Virtual and On-site) for various international audience (Public and Private Sector) with the highest quality and standard.
- Manage to significantly upgrades in skills, knowledge and confidence of the customers regarding the world of crypto and specifically crypto investigation by applying unique professional presentation skills and creating trusting positive environment.
- This top level trainings lead to multiple new sales and renewals opportunities especially on the French market.
- Mentor and help my colleagues to improve their skills through detailed and thorough analysis during training dry-runs.
- Create an internal network through multiple social interactions and run numerous online events in order to bring the company together, create more social engagement and a positive environment.
KYC Analyst - Admin Team Lead
Albany Beck
October 2020
to November 2021
Full-time
Amsterdam
Netherlands
- Deployed to a leading global bank as a KYC maker for the Dutch and French market.
- Performed reviews of complex Corporate cases applying an end-to-end process.
- As a Team Lead, provided efficient support to 11 colleagues using traditional and innovative approach and tools working hand to hand with different levels of management in order to ensure progress, proficiency and well-being of everyone.
- Lead weekly online moral-booster-huddles to a 50 to 70 people audience to irradiate them with positive energy.
KYC/AML Analyst - Compliance First Line of Defense
ING
February 2019
to June 2020
Full-time
Bruxelles
Belgium
- Member of the first line of the Compliance department in the Know Your Customer Center, Alert Handler for the Post Transaction Monitoring in the AML framework/Anti-money laundering analyst
- Analyzed and investigated more than 1000 suspicious transaction alerts
- Member of the CCCV (Center of Competence Customer Validation) team - Validation of new customers and reviews: Physical persons and Legal entity
- Investigated and analysed clients profile, verified and controled of legal authentication documents
- Mastered the rules, knowledge and associated tools for KYC/AML
Customer Service Consultant
SSQ Groupe financier
September 2017
to July 2018
Full-time
Québec
Canada - Québec
- Provided proactive solutions and information to customers and healthcare professionals by responding to more than 5,000 calls and emails
- Quickly learned then mastered knowledge of group insurance (group contracts, health and dental insurance) and associated IT softwares
- Member of the "Projet Jean Coutu" team: Facilited the IT transition of 10 500 users by assisting them with the registration process of their new insurance contract
- Drafted and processed administrative forms (claims, treatment plans and internal communications)
Investment Officer
Épargne Placement Québec
September 2016
to June 2017
Full-time
Québec
Canada - Québec
- Completed inbound and outbound customer calls
- Informed the clients about savings products and taxation associated with their accounts (Bonds, Savings, TFSA, RRSP, RRSP-loans)
- Developed customer relationship marketing strategy
- Performed transactions with the associated IT software
- Completed administrative tasks
Geology Teacher
Cégep de Lévis Lauzon
November 2015
to June 2016
Full-time
Lévis
Canada - Québec
- Taught "Planet Earth", "Geology for architects", "Natural disasters" (Classes of 20 to 35 students)
- Adapted and designed course material for lectures and laboratory works
- Created a positive learning environment to increase students focus and engagement using multimedia communication technics
- Advised and guided students in exam preparation and study packages
- Created, monitored and graded exams
- Supervised and graded students oral presentations, papers and laboratory reports
Teaching assistant
Université Laval
2011
to 2014
Part-time
Québec
Canada - Québec
- Teaching assistant for Crustal Deformation, Geological Mapping course Earth Sciences, Applied Geology, Sedimentology and Paleontology courses
- Transfered knowledge by supervising, guiding and advising students (groups of 20 to 70 students)
- Assisted students through fieldwork, computational exercises, laboratory work and drafting reports
- Prepared, monitored and graded exams and assessed students’ fieldwork reports
- Taught a course on dinosaurs as part of the paleontology course
Customer service and communication manager
Parquet Net
June 2006
to January 2010
Part-time
Toulouse
France
- Welcomed, informed and closed sales with customers
- Managed the layout and visual of the showroom
- Managed the website (updating products, prices, services, graphic content)
- Set up and led information stall during fairs
- Managed partnership relations (supplier, representative, carrier)
- Managed inventory, accounting, orders with related means.
Workshop leader
Advocacy France
September 2003
Volunteer Work
Paris
France
- Set up a workshop for social workers about musical discovery
- Leaded the workshop for a group of 10 people
- Managed and set up technical ressources in order to produce a song
Master degre specialised in Sedimentary geology with thesis mentored by Fritz Neuweiler : Sedimentary geology and early diagenesis of the Ville-Guay carbonate breccia, Cambrian, Québec.
Environment and Earth Sciences Degree
Université Paul Sabatier (Toulouse III)
September 2006
to June 2011
Bachelor degree
- Training
- Tutoring
- Creation of communication medium
- Supervising
- Fundamentals
- Bitcoin
- Ethereum
- Reactor
- Investigation
- Public Speaking
- Leadership
- Management
- Marketing
- Speech writing
- Articles writing
- Microsoft Office
- Corel Draw
- KYC
- AML
- Compliance
- Alert handling
- Accounting
- Customer service
- Taxation
- Group insurance
- Structural geology
- Sedimentology
- Stratigraphy
- Paleontology
- Research
- French (native)
- English (fluent)
- Dutch (B1)
- Polish (beginner)
- Travel the world to open the mind
- Tunisia (2022), Russia (2021), Georgia (2021), Turkey (2021), Poland (2020), Netherlands (2020), Aruba (2019), Latvia (2019), United States (2018), United-Kingdom (2018), Belgium (2018), Czech Republic (2018), Italy (2018), Iceland (2018), Slovakia (2016), Austria (2016), France (2015), Germany (2014), Cuba (2014), Canada (2009), Guadeloupe (2007), India (2003)
- Music helps to flourish the mind
- All genres, all styles
- Ice Hockey
- Football/Soccer
- Outdoor sports
- Kayaking
- Yoga
