Consulting in 5 European member states : Customisation of a prototype course to the local culture - Actions for human factors awareness (Marketing and Training) - Facilitation training
Coordination of international working groups and task forces on human factors in Air Traffic management (incl. incident/accident investigation, critical incident stress management, socio-technical resources management, learning and skill acquisition): Brainstormings, Focus Groups, Interviews, Task Analysis and Best Practices Reporting
European integrated task analysis of the radar and planner controllers