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Abdallah Atitallah

Digital Workplace- Endpoint Management Specialist

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Abdallah Atitallah
42 years old
Driving License
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Professional Status
Available soon
Available
Resume created on DoYouBuzz
Experiences
  • Ivanti DSM Administrator: Manage Infrastructure for more more than 80 locations over the world
  • Patch management Responsible using Ivanti Advanced Patch Management APM solution and Microsoft Intune WU4B.
  • 2nd Level Support for more than 40000 users
  • Prepare Software Packages using Ivanti DSM Packaging Workbench and Powershell.
  • Monitor Software Rollout using Ivanti DSM / Microsoft Intune for more than 30000 office devices, 2200 servers and 10000 shop floor systems.
  • Intune Administrator: Device/Profile Management, User Management, Application Creation and Deployment/Assignment, , WUFB administrator. patching 3rd party applications using Intune Remediation + Winget .
  • Projects:

    On Going - Future Architecture SW Deployment Set Pilot:

    Setup the Pilot environment for Software and Patch distribution:
    • Create together with external consultant the initial configuration of the tenant
      -Create the roles and rights concept based on Draexlmaier internal structure.
    • Create initial security and data privacy configuration according with our internal directives.

    Implement tenant configuration and distribution servers:
    • Select locations that will be used during the POC and setup the infrastructure ( 5000 devices).
    • Establish network configuration, firewall rules, interfaces with other systems like Active Directory.

    Setup the software distribution rules and create software packages:
    • Migrate the important applications/scripts to be created for Office and Shopfloor environments.
    • Configure the interaction with the end users (Software Shop) and synchronization interval.

    Setup the patch management rules and maintenance windows:
    • Configure the automatic patch process for maintaining Windows and third-party app up to date.
    • Analyze and implement the possibility to stop the patch distribution (blackout window).






    Completed-Future Architecture SW Deployment (POC):

    Creating catalog of requirements for future solution:
    • List requirements for Software deployment solution and patch management
    • Select four products (Microsoft Configuration manager, Ivanti Neurons, Microsoft Intune with Suite addon, + Vendor selected during project)
    • Compare products: Evaluate Cloud vs. On-premise solution from cost and technical point of view.
    • Setup POC environment from three providers ( Tanium, Manage Engine and Ivanti Neurones ).
    • Test Software Deployment and Patch management solution in pilot locations and test environment.
    • Select product and Create a rollout plan


    Completed-Redesign Client Patching Process:

    • Redesign the patching process in Ivanti APM (Review all MW and applications patched)

    • Create a faster release process to ensure the proper timeline for patches installation
      (Reduce the release time between channels)

    • Evaluate and create a testing process for patches before release them (RPA Solution)

    • Configure WufB in Microsoft Intune and pilot the service to all IT colleagues.


    Completed-Windows Autopilot / intune policy:
    • GPO Migration
      Completed-Windows 11 Rollout:

    • Create W11 Release Process
    • Create HW overview with non-compatible devices per regions and sites.
    • Create rollout plan 
      Start the rollout (voluntary rollout, automatically rollout for IT clients, rollout in sites by On Site IT).

    Completed -Windows 11 preparation for rollout:
    • Workshop about new operating system​
    • Create a compatibility list of hardware​
    • Update all the drivers for the compatible models​
    • Create / update all the DSM scripts related to client settings​
    • Adjust endpoint manager profiles and GPOs for Windows 11​​
    • Test the compatibility for all the standard applications​.


    Completed -Workplace Shopfloor Next Generation:
    • Preregistration and activation the Autopilot.​
    • Enrollment of needed Software and Settings with Intune Management Tool ​
    • Development and provision of different login methods to meet the requirements of blue collar / frontline work.​
    • Shopfloor related cloud and internet connectivity.​
    • Modern Backup and Remote Tools, Client Monitoring.

    Completed -Software Deployment Evaluation​:
    • The breakdown of the Ivanti DSM solution into functionalities and the classification of functionalities into must have, should have and nice to have.​
    • Define strategy and requirements for the Microsoft solution​
    • Create high level concept and test it in a test scenario with the Microsoft solution​
    • Create comparison matrix DSM vs. Microsoft​
    • Define transition requirements (technical and resources)​
    • Estimate cost savings for replacing the Ivanti DSM solution with the Microsoft Solution

    Completed -Modern Client Security and Configuration:
    • Small tasks

    Completed -Vulnerability Reduction:
    • Remove old vulnerabilities ordered by total risk​ Which:​
      are not covered in APM​
      which a config change is required​
    • Obsolete Applications​
    • Forbidden Applications
    • Member of MARQUARDT group global operations team.
    • Prepare installation packages using AutoIT scripting language to automate software installation on Windows clients.
    • Manage MARQUARDT Self service portal ( used by MARQUARDT worldwide End-users as single point for software installation self-service)
    • Pilot Global software rollout and software upgrade projects
    • Prepare standard OS templates for OS unattended deployment (windows 7 and Windows 10)
    • Manage inventory data sent by devices in all MARQUARDT sites (19 locations in 14 countries and more than 6000 client devices)
    • Design and implement processes to manage Windows patch and third-party application patch.
    • Design and implement processes to manage remote access via Ivanti remote control tool.
    • Design and implement processes to monitor configuration change (client side).
    • Manage Ivanti core server
    • Manage Other Microsoft Technologies needed for software distribution plateform DFS-N, DFS-R, IIS, Active Directory, GPO)
    • Provide 2nd level support for site administrator aligned with ITIL process (Change management, Incident management, Problem management, request fulfilment)
  • Installing and Managing Active Directory Domain Controllers.
  • Applying and Managing Group Policies and managing Users, Computers, and Groups.
  • Managing Users Profile (Local, Roaming & Mandatory) and managing and configuring Home folder and Defining Access Rights on Folders, Files and Resources
  • Backup and Restoration of Application databases and File Server
  • Involved in the maintenance of Database Server on Windows 2003/2008 Operating System along with designing of MS SQL 2005 and MS SQL 2008 Server
  • Maintaining LAN, Switches, Wireless Routers, Firewall, Printers and other IT systems
  • Providing security, software testing, and implementation for the entire enterprise.
  • Administration of Firewalls:policy management, and VPN configuration
  • Subjects taught:
    • Programming and multimedia development.(Course +practical works)
      -Architecture and protocols of computer networks.(practical works)
  • Windows 2003 installation, configuration and tests with DNS, DHCP and AD (multiple elements in a forest)
  • Involved in handling backup and restoration of data and provided assistance in troubleshooting network related contingencies
  • Continued offering Level 1+2 support.
  • Conducting network vulnerability test periodically
Resume created on DoYouBuzz