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Ma. Ellen
Cortez
Product Trainer
Las Piñas Philippines
Employed
Available
Contact me
Resume created on DoYouBuzz
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Experiences
Listener Care Representative
Basey District Hospital
January 2013 to October 2014
TACLOBAN CITY
Philippines
Provides exceptional customer service experience to US-based satellite radio service subscribers
Assisted customers with their Satellite Radio Subscriptions.
Provided assistance with Subscriber’s Accounts and Billing inquiries.
Provided basic troubleshooting with equipment.
Handled escalated and cancellation calls
Detailed Description
Consistent CSAT and SAVES performer
