A Customer service expert dedicated to effective team management and customer satisfaction, offering 8+ years in the retail industry, as well as in-depth knowledge of the hospitality field. An award-winning brand ambassador whose managerial experience has increased productivity and whose positive attitude strengthened employee relations and workplace morale. A supervisor who is known to be among the best with regards to building highly-motivated teams, as well as leading customer-focused professionals in a fast-paced environment.
Proven store manager with verifiable successes in driving sales, minimizing employee turnover while maximizing customer retention. Handled all customer relations issues in accordance with company policies. Educated customers about the brand to incite excitement about the company’s mission and values. Interview, hired, and trained all new sales associates and assigned employees to specific duties to best meet the needs of the store.
Detailed Description
Recognized with the award for "Best Rising Star" and "Top Guest Services Team" at National Convention
Promoted to head trainer, recruiter, and motivator for staff, yet still produced top personal sales results in the district.
Implemented a new training process and identified poor work habits to improve employee retention.
Company Description
OUR MISSION AT AVEDA IS TO CARE FOR THE WORLD WE LIVE IN, FROM THE PRODUCTS WE MAKE TO THE WAYS IN WHICH WE GIVE BACK TO SOCIETY. AT AVEDA, WE STRIVE TO SET AN EXAMPLE FOR ENVIRONMENTAL LEADERSHIP AND RESPONSIBILITY, NOT JUST IN THE WORLD OF BEAUTY, BUT AROUND THE WORLD." ~HORST RECHELBACHER, FOUNDER
Aveda is a cosmetic company owned and Operated by Estee Lauder. They pride themselves for offering products that are "green friendly". Aveda takes its roots from India and ancient traditional AYURVEDA. Aveda has taken it's luxury haircare and cosmetic and brought it back to its roots.
Aveda Experience Centers are the retail backbone to the corporation. An Experience Center is more than just a retail store. It's a place where anyone can go and experience the products and a piece of the traditional AYURVEDA way of life.
