Silvia Alongi
Data Analyst
Driving License
Stafford, United Kingdom
Professional Status
Unemployed
Open to opportunities
About Me
Collaborative, inquisitive, and results-oriented Data Analyst with a proven ability to transform complex datasets into clear, actionable insights. Certified in Tableau and expert in SQL, Power BI and Excel, with a track record of designing automated, interactive dashboards that translate data into narratives and support strategic decision-making for diverse audiences. Skilled at working with cross-functional teams to identify service gaps and deliver data-driven solutions. Committed to equity and diversity and leveraging analytics to fuel social impact and operational excellence within the third sector.
Lead Data Analyst
Click Dealer
September 2021
to November 2025
Stoke-on-Trent
- Designing and developing a suite of 100+ automated PowerBI reports that delivered actionable insights to diverse stakeholders, reducing manual reporting overhead by 40% and driving a 25% uplift in data-led decision-making regarding user trends and product performance.
- Spearheading a comprehensive data strategy that optimised data collection processes across Data Management System (DMS) and Customer Relationship Management (CRM), improving data accuracy by 35% and manual data reconciliation errors by 60%.
- Collaborating with multidisciplinary teams to apply analytical expertise on a product cleansing project that improved data reliability for performance tracking by 40%.
Data & Reporting Analyst
ExtraMile Digital
March 2021
to August 2021
Stone
- Experience collaborating with the Search Engine Marketing (SEM) team to:
- Develop and maintain bespoke Looker Studio performance reports, delivering data-driven insights to key stakeholders to influence marketing spend and strategy.
- Automate a competitor analysis template that streamlined organic search benchmarking for 15+ clients per month, improving data integrity via standardised Excel formulas and reallocating 80% of the team’s bandwidth to strategic implementation.
International SEO Account Analyst
iProspect
April 2017
to December 2019
Stafford
- Experience collaborating remotely with a multicultural team based in London to build SEO bespoke strategies across international markets for renowned brands.
Affiliate Marketing Executive
Tradedoubler
October 2015
to March 2017
Telford
- Experience in opening up new opportunities with prospect Advertisers, by driving research, analysis and targeted driven approach to sales.
Stock Controller and Customer Assistant
Morrisons
April 2015
to September 2015
Brighton
- Serving customers on checkouts and stock schedule counting.
Sales and Customer Service Advisor
Food and More Shop
June 2014
to March 2015
- Coordinating daily retail activities and delivering high-quality customer service.
MSc Placement
Bianqo Agency
February 2013
to July 2013
Turin
Italy
- A deadline-oriented placement with a high focus on a team working project. We handled a marketing plan for Viva Company to create an innovative store.
BSc Placement
San Giovanni Gemini Council
February 2009
to July 2009
Italy
- A six months’ curricular placement at the Council where I proposed and developed a market research published along with the dissertation.
Skills
Key Skills
- SQL, DAX
- PowerBI, Tableau, Zoho Analytics, Google Data Studio
- Microsoft Excel, Microsoft Access
- Power Query, Power Pivot
- Zoho CRM, Microsoft Dynamic CRM
- Google Analytics, SEMrush, STAT
- Atlassian Jira, Atlassian Confluence
Certifications
- Tableau Desktop Specialist
- Microsoft SQL Server
- Microsoft Excel Expert
- Microsoft Excel Specialist
- Microsoft Access Specialist
- Google Data Studio
- Google Analytics IQ
Languages
- English (professional working proficiency)
- Italian (native)
