A capable, results orientated general manager with experience of leading high performance teams and of successfully increasing efficiency and productivity whilst reducing costs and inefficiencies. Ability to keep a level head at all times, nurture and grow a business, evaluate opportunities and risks and also deliver innovative new solutions to challenges. Possessing excellent client facing and configuration skills and highly successful in helping define company direction, achieving goals and optimizing business, also over twenty-five years of experience in computing industry and excellent at corporate growth, managing staff, mentoring, establishing best practices, project and program management.
• To provide operational leadership to the Trust and to take responsibility for its management, administration and financial control on a day-to-day basis as required by the CEO.
• To ensure that all activities are carried out in accordance with the values of the Trust.
• Ensuring that the board’s long-term strategy is communicated to and adhered to by all staff in the Trust.
• Working closely with the chair of the Finance Committee and being responsible to the CEO for the overall financial health of the Trust.
• Through sound business planning, ensuring that the Trust is aware of the human, material and financial resources it needs to operate effectively.
• Taking appropriate steps to protect the Trust from risk, including taking responsibility for the Risk Register and action plan emanating from it.
• Ensuring all policies and statutory requirements are adhered to.
• Ensuring that the Trust has the right management systems and structures to carry out its work effectively, accountably and safely.
• Line managing some of the operational staff within the Trust and senior managers.
• Providing leadership to the management teams and direction to all staff to ensure that staff, volunteers and others working in the Trust are focused on achieving the mission and operational priorities.
• Supervision onsite for LC & ICT systems (Audio Visual System, Real Time Location System, Distributed Cellular and Antenna System, Fire Alarm System, Building Management System, Smoke Management System, Computerized Control Monitoring System, IP TV System, Intercom System, SCADA System, Access Control System, IP CCTV System, Structured Cabling System, Public Address System, Nurse Call / Code Blue Systems, Infant Protection System and Clock System).
• Coordination with the technical section, the supplier, and consultant for all project LC & ICT Systems and revising the related technical submittals.
• Provide technical support and to supervise the installations & Integration of various LC & ICT systems
• Follow‐up with all subcontractors and utilities to achieve the project progress in order to hand over the building.
• Ensure the works comply with the contract specifications.
• Ensures that the company policy, rules and regulation, work safety, discipline is properly implemented
• Supervision onsite for low current systems (Fire alarm & Detection system, Public Address/paging system, Master/Slave clock system, security CCTV/access control & intrusion detection system, Boom Gates, Turnstiles, Wireless Access Points and IT systems) .
• Supervises activities and ensures the proper implementation of the related low current systems policies and procedures.
• Ensures the regular verification, implementation, maintenance, and functionally of the low current system.
• Ensures the proper implementation of the Low Current Systems to avoid and resolve any occurring problems.
• Ability to recommend development plans for Low Current systems in order to meet the required level of efficiency.
• Coordinating with the sub-contractor to make sure that the work is done as per the drawings and in accordance with the Tender Documents standards.
• Response for implementation Data Center 1& 2, Radio Sites “5 Sites”, MCC “Maintenance Control Center”, MOB “Meteorological observation building”, Crisis “Crisis management center” and GSE “Ground Service Equipment”.
• Develop Information Technology strategy in support of the company’s mission and core objectives.
• Technology evaluation and execution of multi-location sites.
• Direct, control and motivate the staff of the CITD.
• Develop an annual business plan and operating budget for the department and monitor the implementation of these to ensure that the financial targets are met.
• Responsible for researching and evaluating new technologies.
• Selection of appropriate technology and products, negotiating with vendors.
• Manage technology to make better business decisions, improve efficiency and user satisfaction.
• Administer the IT budget, staff and physical facilities of the department.
• Design and Install infrastructure (LAN, WAN &WLAN) and centralized Data Center from scratch.
• Project manager for Implementation: o ERP System (Microsoft Dynamics AX)
o Business Process Management System, Sales Force Automation and Enterprise Document Management
• Analyzing the information needs of an organization and developing technological solutions to satisfy those needs.
• Directing activities to select and install major IT facilities.
• Overseeing the provision of training for users.
• Working out priorities for systems developments, maintenance and operations.
• Controlling the security aspects of IT systems, and Monitor network scrutiny and supervise the entire network system of the group.
• Providing advice to other managers / team members and board members on IT issues and planning.
• Ensuring that Group staff are up-to-date with recent developments and thinking.
• Direct the preparation and implementation of policies, procedures and standards relating to information and telecommunication systems.
• Preparing guidelines and evaluating IT systems against international standards and performance criteria.
• Prepare feasibility studies and business plans for small enterprises.
• Participated as a member of Spin out team reevaluate and restructure some of industrial activities in the Alexandria Metal Product Company.
• Undertake preliminary evaluation of the small business to determine the likelihood of being successful.
• Provide technical advice suitable business structure and how to get licenses to help the beneficiaries start up their own business.
• Design small business training program.
• Raise the finance that required starting their own businesses advise the beneficiaries on how to deal with banks and type of questions that are likely to be asked during credit application interviews.
• Follow up the beneficiaries to insure that he has no obvious or vital problems and there are on the right track to realize growth, wealth and job creation in the community.
• Worked as an IT consultant (Analyze information processing and computation needs, Design computer systems which provide solutions problems and perform the needed computations) for WT (WAN Technology co., Alexandria, Egypt).
• Designed Internet Web Pages.
• Taught account programs to accountant staff while working with Sika and TARRADCO.
• Install the computer and network system and secure proper positioning of server and clients, printers, scanners, CD writer …..etc.
• Install and test software integrity and make sure that all necessary hardware and software are ready to operate.
• Worked as an IT consultant for SRO (Saudi Railways Organization, Dammam, KSA), where I developed a completely System Analysis and Design Report for ticketing & reservation. I was also involved in the re-engineering of the IT activities in SRO.
• Worked with the IRO (International Islamic Relief Organization, Dammam, KSA), regional office in the Eastern province, automating its activities.
• Organize the IT procedures and issue a written concise manual to be used to operate the IT section.
• Mange the IT section efficiently with possibility to expand the system to cover accountancy to support the operation of profit/loss and cost centers, marketing, stock control …..etc.
• Manage and maintain an approved procedure to validate and check the system data and the updated information from the initial data input exercise with the provision of keeping all the original data input forms from where the data is copied, with the ability to retrieve such documents quickly and easily.
• Assure the quality and performance of all of the IT team.
• Developed several software packages in most business areas, such as, but not limited to: sales, stock control & inventory, payroll & personnel, book stores, book distribution, audio tape libraries, hospitals, restaurant, orphans & Widows follow-up and donations funds.
• Worked as a presentation designer for MEIRC (British company working in the field of human resource development by training, Al-Khbar, KSA.), whereby I designed and developed material and graphics presentations for 12 courses.
• Taught several Information Technology related courses while working with MEIRC.
• I have worked with Novell Netware, Novell lite, and MS Windows for workgroup 3.11.
• Installed and managed networks in several sites such as Eastern Province Police, Al-Kaltham Est., Ibn Al-Jauzi book Store, and others.