Capillary is a cloud-based software product company for Omnichannel Customer Engagement, eCommerce platform and related services for retailers and brands.
Led a team of 5 to launch 12 websites for KFC, Pizza Hut across 8 countries; annual revenue worth $2.4 Mn
1 out of 800+ employees to be recognised by CEO for "Best Customer Service" award; received highest performance rating
Achieved 67% time reduction in website delivery which attracted incremental business worth $2.2 Mn annually
Interviewed 30 candidates to build team of 5 from scratch in 30 days
International Paper Publication: Published paper on discovery of novel bacterial strain in International Journal IJSEM (Impact Factor: 2.79)
Co-authored paper with 9 international authors; cited by 9 papers in International Journals & 1 Wikipedia page; received grant from South Korean Government