Reda HAFID
IS Project Manager
36 years old
Driving License
Neuilly sur Seine (92200) France
Employed
Open to opportunities
As an IS consultant, I've been able to aquire a solid experience and skills in IS project management and business analysis in Billing environment.
-
Offer management
Expert
-
Quote Management
Advanced
-
Customer Hierarchy
Good
-
Order Management
Good
-
Rating, Billling and Invoicing
Expert
-
Business requirements gathering
Expert
-
Functional Specifications
Expert
-
System Customization and Integration
Advanced
-
Functional Acceptance
Advanced
-
Change Management
Good
- System Migration
-
End Users Support
Advanced
-
User guides
Good
-
Workshops, meetings and conf-calls
Advanced
-
Planning definiton and follow-up
Good
-
Project actors animation and coordination
Good
-
KPI and dashboards
Good
-
Multi projects management
Advanced
-
C-Cycle, Agile : Scrum, Kanban
Advanced
-
Ericsson ECB, formerly MetraNet
Advanced
-
MS Office Suite
Advanced
-
WOA, RESTful APIs
Good
-
Sql and NoSql Queries
Advanced
-
XML, JSON, VBA
Good
-
Tools : Jira, SFDC, SP, QC, TFS
Advanced
-
French: mother tongue
Expert
-
Arabic : mother tongue
Expert
-
English
Good
